Engagement Manager UK

Teton.ai Aps; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Uma startup dinâmica em Londres está à procura de um Gerente de Relações com Clientes. O candidato ideal terá habilidades excepcionais de comunicação e proficiência em Excel, além de mentalidade estratégica para expandir contas. O trabalho inclui relacionar-se com stakeholders seniores, desenvolver modelos de ROI e colaborar com equipes cross-funcionais. Estamos buscando indivíduos proativos que prosperem em um ambiente acelerado e desejem um impacto significativo.

Qualifications

• Comunicatário polido e persuasivo que pode adaptar a mensagem para diferentes públicos.
• Pensador estratégico que constrói planos de longo prazo para expandir contas.
• Capacidade de colaborar estreitamente com equipes cross-funcionais.

Responsibilities

• Construir relacionamentos de longo prazo com stakeholders seniores.
• Desenvolver modelos claros de ROI para cada cliente.
• Identificar novas oportunidades e aplicar vendas baseadas em valor.

Skills

Comunicação

Habilidades em Excel

Pensamento estratégico

Colaboração cross-funcional

Job description

• Customer & Community
• Full-time
• London, GB

About Teton
Teton is building the foundational data layer for the point of care, using real-time, multimodal AI to generate a digital twin of the patient and care environment. Our proprietary computer-vision system enables staff to automate documentation, proactively manage resident acuity, and streamline workflows across entire facilities. Our platform delivers unprecedented access to real-time data insights, empowering healthcare providers with actionable intelligence to enhance decision-making and elevate care delivery.

Key Responsibilities

• Build trusted long-term relationships with senior client stakeholders, becoming their strategic advisor.
• Develop and communicate clear ROI models for each client site, using operational and financial data to validate measurable impact (e.g., NOI uplift).
• Establish a regular reporting cadence to demonstrate delivered value and ensure alignment with client KPIs.
• Drive account expansion by identifying new opportunities and applying value-based selling, grounded in performance data and ROI analysis.

Qualifications

• Polished and persuasive communicator who can tailor messaging to both operators and executives.
• Strong Excel skills and comfort with financial modelling (e.g., impact on NOI, payback period, OpEx reduction), able to use to drive commercial conversations.
• Strategic thinker who can build long-term plans to expand accounts and mitigate risks proactively. Go-getter mindset, understands how to leverage strategic client relationships to achieve commercial success.
• Strong cross-functional collaboration, working closely with deployment, product, and sales to ensure client success and retention.
• Resourceful and solutions-oriented in responding to client needs and challenges.

Not required but nice if you have

• Prior experience in consulting or banking, particularly in client-facing or strategic roles.
• Industry experience in healthcare, senior living, or enterprise B2B / SaaS environments.
• Proven ability to structure and lead executive business reviews with senior stakeholders.

What It’s Like Working at Teton
We’re a growing team of extremely hard-working and talented people. The learning curves are steep, and expanding your skill set is not just encouraged — it’s expected. It’s a hands-on environment where you’ll be challenged, supported, and constantly learning. We’re looking for people who take ownership and act proactively, with a strong customer-centric mindset. You’re curious, smart, and an efficient learner. You thrive in a fast-paced startup environment with shifting priorities, and you bring high energy, a strong work ethic, and a dependable, organised approach to everything you do.

We’re looking for people who believe in our long-term mission and value ownership and entrepreneurship over a typical 9–5 job. If you’re looking for a ride — not just a role — come join us.