Emergency Department Receptionist & Clerk - Flexible Shifts

Dorset County Hospital NHS Foundation Trust; Dorchester; On-site; GBP 24,000 - 27,000; Full time

Job summary

A local healthcare facility is seeking a Receptionist for its busy Emergency Department in Dorchester. The role involves admitting patients, handling calls, and liaising with medical teams. Candidates should possess strong communication skills and be adaptable to a variety of shifts, including nights and weekends. This permanent position allows full-time (37.5 hours) or part-time options, with additional pay for unsociable hours. A solid background in administration and a commitment to patient care are essential.

Benefits

Enhancements for unsociable hours

Public sector pension scheme

Qualifications

• Good customer service and administrative skills required.
• Flexible approach to working hours.
• Experience in a busy administrative environment preferred.

Responsibilities

• Book in ambulances and walk-in patients.
• Answer phone calls and assist patient relatives.
• Liaise with GP surgeries and specialty services.

Skills

Data entry experience

Effective communication skills

Organizing and prioritizing workload

Ability to work with minimal supervision

Attention to detail

Build and maintain team relationships

Understanding of confidentiality

Ability to handle stressful situations

Education

GCSE level

Further education or training in business or administration

Tools

Microsoft Office

Electronic record systems

Job description

A local healthcare facility is seeking a Receptionist for its busy Emergency Department in Dorchester. The role involves admitting patients, handling calls, and liaising with medical teams. Candidates should possess strong communication skills and be adaptable to a variety of shifts, including nights and weekends. This permanent position allows full-time (37.5 hours) or part-time options, with additional pay for unsociable hours. A solid background in administration and a commitment to patient care are essential.