Electronics Repair Technician — Customer-Focused & Hands-On

Best Buy; Lancaster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading electronics retailer in the United Kingdom is seeking a Repair Agent to perform high-quality repairs on consumer electronics and appliances. This role involves diagnosing issues, building relationships with customers, and effectively managing repairs. Candidates should have at least 6 months of experience in electronics repair and possess relevant certifications. We foster a supportive and inclusive environment where all employees can thrive.

Benefits

Benefits package

Inclusive workplace environment

Qualifications

• 6 months of experience diagnosing and repairing consumer electronics and/or appliances.
• Able to lift weight up to 50 pounds with or without accommodation.
• Able to work in a fast-paced and non-climate-controlled environment.

Responsibilities

• Drive a positive customer experience by building relationships.
• Diagnose, order, and make installations for product repairs.
• Complete routine functionality and quality testing on all products.

Skills

Customer relationship building

Problem-solving

Repair skills

Communication skills

Education

Consumer Electronics and/or Appliance Manufacture Repair Certification

Tools

Parts Inventory System

Job description

A leading electronics retailer in the United Kingdom is seeking a Repair Agent to perform high-quality repairs on consumer electronics and appliances. This role involves diagnosing issues, building relationships with customers, and effectively managing repairs. Candidates should have at least 6 months of experience in electronics repair and possess relevant certifications. We foster a supportive and inclusive environment where all employees can thrive.