Dynamics CRM Technical Consultant Latimer

Clarion Housing Group; Rochester; Hybrid; GBP 45,000 - 68,000; Full time

Job summary

A leading housing association in the UK seeks a Dynamics CRM Technical Consultant to develop and support Dynamics 365 Sales and Marketing systems. The role involves engaging with customers, resolving issues, and implementing technical solutions. Candidates should have experience with Microsoft Dynamics and be eligible to work in the UK. This position offers flexible working arrangements and the chance to join a recognized employer of the year.

Qualifications

• Experience in supporting Microsoft Dynamics 365 Sales & Marketing solutions.
• Ability to translate business problems into technical solutions.
• Experience writing Plugins and Business Process workflows.

Responsibilities

• Develop and support Dynamics 365 Sales and Marketing systems.
• Log, triage, and resolve support tickets efficiently.
• Engage with customers and publicize new features.

Skills

Analytical skills

Problem-solving

Stakeholder engagement

Communication skills

Dynamics 365 Sales & Marketing solutions

Microsoft Power Platform services

Education

Microsoft Power Platform Developer Associate Certification or equivalent experience

Tools

Microsoft Dynamics 365

Dataverse

Power Platform

Job description

Overview

Location: Hybrid / Flexible

London: £48,988 to £67,358 per annum

National: £45,169 to £62,107 per annum

Hours: 36 hours per week – flexible options considered

Contract Type: Permanent

This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn’s Top Companies 2024

Become part of our growing team today – this is an exciting time to join us!

As our Dynamics CRM Technical Consultant, you’ll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business.

Responsibilities

With your excellent analytical, problem solving, stakeholder engagement and communication skills you’ll ensure support tickets are logged, triaged, and resolved quickly, keeping the customers informed of progress and ensure systems are kept up to date in line with supplier releases. You’ll engage with customers regularly and publicise new features introduced in each release and ensure change is managed safely by following our change & release process.

Your experience in supporting and implementing Microsoft Dynamics 365 Sales & Marketing solutions and ability to understand business problems and translate them into an appropriate technical solutions is vital as you’ll help design and implement new solutions with the guidance from the technical leads and solution architects. Guided by the solution architects, you’ll be responsible for taking the lead in planning, developing, and supporting our Dynamics Sales and Marketing technical solutions, prioritising quality and resilience.

Demonstrating Dynamics experience with: writing Plugins, and Business Process workflows, managing Microsoft Power Platform services, building solutions, administering release pipelines and customizing Dataverse we’ll look to you to support the Functional Consultants, sharing knowledge and advising on best practice. You’ll also develop, extend, implement, document and support the Clarion Dynamics Sales and Marketing systems and associated services, and create technical design documents and knowledge base articles.

If you hold a Microsoft Power Platform Developer Associate Certification, or have equivalent experience, and are looking for your next career move, then this could be it.

With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you’ve been looking for!

If this sounds like an opportunity for you then please review the full role profile before applying - Dynamics CRM Technical Consultant Latimer

Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle -dive in and find out more here

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Closing Date: Thursday 25th August 2025 at midnight.

This is a hybrid role with a base location at one of our offices across England. Candidates may be expected to work from a main office once per month.

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You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.