Duty Manager

Prezzo; Kettering; On-site; GBP 40,000 - 60,000; Full time

Job summary

A popular Italian restaurant chain in Kettering is seeking a Restaurant Supervisor (Duty Manager) to support daily operations. The ideal candidate will lead by example, ensure excellent service standards, and foster a positive team environment. Previous supervisory experience in hospitality is essential. Enjoy perks such as commission schemes, discounts, and opportunities for career development in a vibrant setting.

Benefits

TRONC and Commission Schemes

50% off food and drink

Free meals on shift

Birthday off

Employee Assistance Programme

Qualifications

• Previous experience in a supervisory or team leader role, ideally in hospitality.
• A positive attitude and strong communication skills.
• Comfortable working in a fast-paced environment.

Responsibilities

• Support the Assistant Manager and General Manager in running shifts.
• Lead by example, maintaining high service standards.
• Ensure guests feel welcome and looked after during their visit.

Skills

Supervisory skills

Strong communication

Team leadership

Conflict resolution

Customer service

Job description

Restaurant Supervisor (Duty Manager) - Prezzo Italian

"Better Careers for Everyone!"

GBP12.61 per hour - plus tronc and access to our stunning commission scheme!

As a Duty Manager at Prezzo Italian, you'll be at the heart of the action - supporting the management team to keep the restaurant running smoothly and the energy high.

You'll lead by example, helping deliver memorable service while ensuring every guest enjoys a warm, seamless experience. With confidence and care, you'll guide day-to-day operations, lead shifts with clarity, and offer hands-on support across both the floor and the kitchen.

More than anything, you'll help foster a positive, welcoming space where your team feels motivated, connected, and proud to give their best.

How we work

• Respond with confidence and heart to unexpected challenges, making quick decisions that keep service standards high.
• Make every guest interaction count-engaging with warmth and delivering a personal touch that leaves a lasting impression.
• Rally with your team to stay aligned on daily goals, keeping service smooth and guest satisfaction front of mind.
• Partner closely with your management team to bring broader restaurant goals to life, supporting performance with purpose and pride.

Our Person - We are looking for someone who:

• Support the Assistant Manager and General Manager in running shifts.
• Ensure the team is clear on their tasks and provide guidance where needed.
• Lead by example, maintaining high service standards and teamwork.
• Ensure guests feel welcome and looked after during their visit.
• Step in to resolve minor guest issues and escalate where necessary.
• Support the team in delivering an excellent dining experience.
• Help train and develop new team members.
• Keep the team motivated and engaged during shifts, ensuring everyone is working together effectively.
• Assist in managing stock levels and restaurant cleanliness.
• Ensure guests are safe by managing food safety, health & safety and allergen procedures are followed.
• Work with management to maintain efficiency and compliance and highlight potential risk.

Experience We Value

• Previous experience in a supervisory or team leader role, ideally in hospitality.
• A positive attitude and strong communication skills.
• Comfortable working in a fast-paced environment.
• Ability to support and guide a team. Understanding of health & safety and food safety basics.
• Passion for great service and guest experience.
• Willingness to learn and develop in a leadership role .

Prezzo Perks:

What's

in it for you?

• TRONC

  and Commission Schemes - earn more as you drive success!

• 50% off food and drink at Prezzo

  , free meals on shift, and

  at least 25% discount for family and friends.

• Your birthday off

  !

• Employee Assistance Programme & GP appointment helpline.

• Grow with us -

  Career development opportunities & internal progression pathways.

Apply Now!

Whether

you're

starting

or looking to grow your career,

a

pply

today and be part of the Prezzo family!