Duty Manager

Premier Inn; Burnley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel chain is seeking a Duty Manager for its Burnley location. The successful candidate will lead a team to ensure outstanding guest experiences and adherence to safety standards. This role requires previous management or leadership experience, excellent communication skills, and a commitment to customer service. Immediate start available, offering a permanent contract for 30 hours a week.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on various services

Qualifications

• Experience in retail or management roles.
• Proven ability to lead and inspire teams.
• Strong focus on delivering customer experience.

Responsibilities

• Manage the day-to-day operations of the hotel.
• Ensure compliance with health & safety standards.
• Create an exceptional guest experience.

Skills

Leadership

Customer service

Communication

Job description

Overview

Duty Manager - Burnley Premier Inn

Come and be a Duty Manager at Premier Inn in Burnley. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

Details

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 30 hours a week across 5 days - evenings and weekend included

LOCATION: Premier Inn Burnley, Queen Victoria Road, Burnley, Lancashire, BB10 3EF

Benefits

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you\'ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\'s a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do

Join our team at Burnley Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.