Drug and Alcohol Treatment Service Manager

DEVELOPING HEALTH AND INDEPENDENCE; Bristol; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading charity organization in South Gloucestershire seeks an experienced Service Manager to lead their adult drug and alcohol treatment service. The role involves overseeing service delivery, managing a high-performing team, and working closely with partners to ensure person-centred and effective services. The ideal candidate will have substantial experience in substance use interventions and demonstrate resilience along with excellent leadership skills. This position offers a hybrid working model and generous benefits including a £1000 signing bonus.

Benefits

26 days annual leave, increasing with service

Company pension scheme

Employee Assistance Programme

Cycle Scheme

Mileage allowance

Training and development opportunities

Flexible working options

Qualifications

• Proven leadership experience in drug and alcohol treatment services.
• Ability to drive performance and manage risks effectively.
• A driving license with access to a vehicle for work travel.

Responsibilities

• Oversee service delivery of the adult drug and alcohol treatment service.
• Manage a high-performing team and ensure effective partnerships.
• Ensure services are person-centred and recovery-focused.

Skills

Experience in overseeing clinical and non-clinical staff

Understanding of harm reduction and recovery interventions

Performance management skills

Ability to work with complex client needs

Resilience and flexibility

Education

Management qualification (desirable)

Job description

The Role

>DHI is an award winning charity looking for an experienced and passionate Service Manager to lead ouradult drug and alcohol treatment servicein South Gloucestershire.

In this key leadership role, you'll oversee service delivery, manage a high-performing team, and work closely with partners and commissioners to continuously develop the service to support people affected by substance use. You'll ensure services are person-centred, recovery-focused, safe and effective, with significant involvement from peers and service users. You will have oversight and ensure integration with our clinical partner.

We’re looking for someone who:

• Has experience / ability to oversee and lead both clinical and non-clinical staff / services
• Has excellent understanding of harm reduction, recovery and substance use interventions
• Can drive performance and manage risk
• Is confident working with complex client needs
• Brings resilience, flexibility, and a solution-focused mindset

A Driving licence with access to a vehicle and the willingness to use it for work travel is essential.

Desirable: Management qualification, experience in change management or service development.

Our Values

If you share DHI’s values of flexibility, stimulation, self‑direction and zest for life, then we encourage you to apply.

What We Offer

• You’ll receive 26 days of paid annual leave, increasing by one additional day for each full year of service after your first year, up to a maximum of 31 days
• Company pension scheme (7% employer contribution to 3% employee)
• Employee Assistance Programme
• Charity Worker Discounts
• Cycle Scheme
• Mileage allowance of 45p per mile for work related travel (excluding to base location)
• Training and development opportunities
• Flexible working options considered
• Hybrid working available
• Signing on bonus payment of £1000
• Pay review after successful completion of a 6‑month probation period

Next Steps

If you’d like to know more about the role contact Karen Proudlock: [e-mail] to arrange an informal discussion.

How to Apply

To apply for this role please provide a CV and covering letter and send to [e-mail] by midday 23rd January 2026. Interviews expected week commencing 02nd February 2026.

All applicants are required to submit a covering letter that should address the following questions in no more than 500 words maximum.

1. State how you meet the requirements within the Person Specification
2. What do our core values mean to you in relation to this role?