Drug and Alcohol Treatment Service Manager

Developing Health & Independence; Bradley Stoke; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading charity organization in South Gloucestershire seeks an experienced Service Manager to oversee their adult drug and alcohol treatment service. The role will focus on service delivery and managing a high-performing team while ensuring person-centred, recovery-focused care. Successful candidates will need strong leadership skills and an understanding of substance use interventions. This position offers 26 days of annual leave, a pension scheme, and training opportunities, along with the potential for hybrid working arrangements.

Benefits

26 days of annual leave

Company pension scheme

Employee Assistance Programme

Charity Worker Discounts

Cycle Scheme

Mileage allowance

Training and development opportunities

Flexible working options

Signing on bonus payment of £1000

Qualifications

• Experience in overseeing both clinical and non-clinical staff.
• Excellent understanding of recovery-focused interventions.
• Flexibility and resilience in working with diverse client needs.

Responsibilities

• Oversee service delivery for adult drug and alcohol treatment.
• Manage a high-performing team effectively.
• Collaborate with partners to develop services continually.

Skills

Leadership of clinical and non-clinical staff

Understanding of harm reduction

Risk management

Working with complex client needs

Solution-focused mindset

Education

Management qualification

Job description

DHI is an award winning charity looking for an experienced and passionate Service Manager to lead our adult drug and alcohol treatment service in South Gloucestershire. In this key leadership role, you’ll oversee service delivery, manage a high‑performing team, and work closely with partners and commissioners to continuously develop the service to support people affected by substance use. You’ll ensure services are person‑centred, recovery‑focused, safe and effective, with significant involvement from peers and service users. You will have oversight and ensure integration with our clinical partner.

Qualifications

• Has experience / ability to oversee and lead both clinical and non‑clinical staff / services
• Has excellent understanding of harm reduction, recovery and substance use interventions
• Can drive performance and manage risk
• Is confident working with complex client needs
• Brings resilience, flexibility, and a solution‑focused mindset
• A Driving licence with access to a vehicle and the willingness to use it for work travel is essential. Desirable: Management qualification, experience in change management or service development.

Benefits

• You’ll receive 26 days of paid annual leave, increasing by one additional day for each full year of service after your first year, up to a maximum of 31 days
• Company pension scheme (7% employer contribution to 3% employee)
• Employee Assistance Programme
• Charity Worker Discounts
• Cycle Scheme
• Mileage allowance of 45p per mile for work related travel (excluding to base location)
• Training and development opportunities
• Flexible working options considered
• Hybrid working available
• Signing on bonus payment of £1000
• Pay review after successful completion of a 6‑month probation period