Drainage Engineer

MetroRod Ltd; Shipton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading drainage services provider in the UK is seeking an experienced Drainage Technician. The role involves maintaining and clearing drains, operating high-pressure water jetting equipment, and delivering exceptional customer service. Required skills include problem-solving and effective communication. Candidates must have at least 2 years of drainage experience and a full UK driving license. The position offers 28 days of paid holidays, training opportunities, and a company van.

Benefits

28 days paid holidays

Company van and fuel card

Ongoing Health & Safety training

Benefits scheme with discounts at various retailers

Qualifications

• Minimum 2 years experience in domestic & commercial drainage.
• Full UK driving licence required.
• Must live in the Cheltenham area.

Responsibilities

• Carry out cleaning, clearance, and maintenance of drains.
• Operate high-pressure water jetting equipment safely.
• Provide exceptional customer service and technical expertise.
• Record work details accurately via internal systems.
• Communicate effectively with clients and support colleagues.
• Participate in on-call rota for 24/7 client service.

Skills

Problem-solving ability

Technical knowledge

Communication skills

High pressure water jetting

Surveying experience

Job description

Responsibilities

• Carrying out a range of services associated with the cleaning, clearance, repair and maintenance of our customers' drains.
• Operation of High‑Pressure Water Jetting Equipment in line with rigorous safety standards.
• Carrying out surveys.
• Providing an exceptional standard of customer service and technical expertise.
• Accurately recording work/job details via a range of bespoke internal/client systems and applications.
• Communicating effectively with high profile commercial and domestic clients and Metro Rod Support Centre colleagues to ensure excellent customer service is provided at all times.
• Being part of an on‑call rota to help service our clients 24/7 / 365 days a year.
• High pressure water jetting and confined spaces experience.
• Surveying experience.

Qualifications

• Minimum 2 years experience in domestic & commercial drainage.
• Excellent problem‑solving ability with sound technical knowledge.
• Have a positive, flexible, can‑do attitude.
• Want to be part of a growing and progressive business.
• Be willing to work some unsociable hours.
• Full UK driving licence.
• Must live in the Cheltenham area.

About the Company

Metro Rod works with the likes of Tesco, Marks & Spencer, Mitie, Clarion, Axa, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. We have been clearing and unblocking drains for more than thirty years and we are proud of our reputation for quality service and customer satisfaction. Within the Waste & Water Services Division of Franchise Brands we also operate Willow Pumps and Filta, focusing on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one‑stop shop for keeping water and waste flowing.

Benefits

• 28 days paid holidays.
• Personal development.
• Company van and fuel card.
• Branded uniform.
• Ongoing Health & Safety and new skills training.
• Benefits scheme including 4% off at Tesco, 8% off at ASOS, 8% off at Just Eat, 10% off at Pizza Hut, 10% off at Green King and many more.
• Statutory Pension.