Door Entry/Access Control Service and Maintenance Engineer

ZipRecruiter; Hounslow; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading recruitment platform is seeking a full-time Door Entry/Access Control Service & Maintenance Engineer. Responsibilities include servicing access control systems and providing customer care in both social housing and commercial sectors. The ideal candidate will have a strong technical background, valid UK Driving Licence, and at least one year of relevant experience. This role offers competitive salary, benefits, and flexible working arrangements.

Benefits

Competitive salary based on experience

23 days holiday (increasing to 25 after 2 years)

Pension scheme

Company van and fuel card

Employee wellbeing programme

Qualifications

• Must possess a valid UK Driving Licence.
• At least 1 year of relevant experience required.

Responsibilities

• Servicing and maintaining access control and door entry systems.
• Diagnosing and repairing faults in systems.
• Providing excellent customer care and maintaining company reputation.

Skills

Experience in installation and maintenance of access control systems

Basic IT skills

UK Driving Licence

Education

1 year’s experience in Door Entry/Access Control Service and Maintenance

Tools

Pac products

Entrotec systems

Job description

Overview

We are looking for a full-time PAYE Door Entry/Access Control Service & Maintenance Engineer. Company van and fuel card provided.

Responsibilities

• Servicing and maintenance of access control/door entry systems such as Pac, Entrotec
• Replacing handsets
• Replacing panels
• Diagnosing and repairing faults
• Providing the highest level of customer care and maintaining a positive external perception of the company
• Complying with company procedures and policies to ensure smooth delivery of our service
• Producing reports on time and to agreed standards
• Adhering to the company’s quality management system and recycling correctly and responsibly

Qualifications

• UK Driving Licence (required)
• At least 1 year’s experience in Door Entry/Access Control Service and Maintenance

Required Skills

• Experience in the installation, configuration and maintenance of access control and door entry systems
• Basic IT skills
• UK Driving Licence

Preferred Skills

• Quality focused with good attention to detail
• Fault finding
• Experience working with Entrotec and PAC products
• Experience working in social housing

Schedule

Monday – Friday 08:00am–5:00pm with 1 hour lunch break

Benefits

• Competitive salary relative to experience (PAYE)
• 23 days holiday per year, rising to 25 days after two years of employment
• Buy and sell holiday scheme
• Access to a pension scheme
• Vehicle + Fuel card
• Company phone and tablet device
• All plant tools supplied (drills, steps, ladders, heavy duty power tools)
• Time and a half rate for evening and Saturday working hours
• Double time for night-time, Sunday, and bank holiday working
• Weekend working available
• Availability to out of hours call-out rota (£100 standby, £80-£120 per callout)
• Flexible working approach upon agreement
• Employee wellbeing programme

Role context

Our Door Entry/Access Control Service & Maintenance Engineer role will involve working in both the social housing sector as well as some commercial properties. You will report to the Contracts Manager and act as the first point of contact between the business and our client. You must have good written and oral communication skills and a high level of technical knowledge across the fire industry, acting as an ambassador to position the company’s reputation as a leading and respected employer.