Director Program Management

ADP; Borough of Spelthorne; On-site; GBP 75,000 - 95,000; Full time

Job summary

A leading global technology firm in the United Kingdom is seeking an experienced Program Director to enhance their ESI Product Development organization. This role focuses on transitioning to an outcome-based model, requiring expertise in Agile methodologies and program management. The ideal candidate will build stakeholder relationships and support teams through strategic deployment while ensuring the model's success across geographically diverse locations. Excellent problem-solving and communication skills are essential for driving effective collaboration.

Qualifications

• 3+ years delivering Scrum methodology in SDLC.
• Extensive experience in technical Program/Project management.
• Successful experience with geographically diverse teams.

Responsibilities

• Establish ESI roll‑out plan with stakeholder commitment.
• Support teams to build outcome‑based model blueprints.
• Monitor and report Program status to senior leadership.

Skills

Agile methodologies

Coaching Scrum teams

Change management

Problem-solving

Communication

Project management

Education

University degree or equivalent

PMP

Certified Scrum Master (CSM)

Tools

Rally

JIRA

Job description

A program director role that focuses on enabling an outcome‑based model for the ESI Product Development organization. The program will transition the current delivery framework to a high‑value, client‑centric, resilient product strategy that operates across a globally distributed portfolio. The director will build the rollout plan, standard deployment framework, coach cross‑functional teams and report progress to senior leadership.

Initial Qualities

• Are you inspired by transformation and making an impact on the lives of millions of people every day, even when it’s messy?
• Are you empathic to client needs, your team, and internal partners to drive success while making hard calls and bold moves?
• Are you a technologist first and foremost who approaches every problem wearing that hat while going out of your way to champion development creativity and build diverse, engaged teams?

Responsibilities

• Establish ESI roll‑out plan and gain commitment from stakeholders on OBT model deployment.
• Build stakeholder relationships and positively engage the Business / Product team on this transition.
• Support teams to strategize and build their outcome‑based model blueprint.
• Provide expertise and assistance in building the roll‑out plan to scale the model across the Business.
• Establish a change management plan that will enable seamless deployment of the model across ESI.
• Upskill the Product Development teams to effectively operate with the agile methodology.
• Ensure OBT model deployment stays on track with regular progress reviews with stakeholders.
• Ensure risk / issues arising during deployment are managed via mitigation strategies.
• Coach and guide the Business and Stakeholders during methodology deployment phase.
• Monitor and report Program status along with deployment / methodology adoption to senior leadership.
• Build a standard framework that can be consistently applied across ESI Product Development.
• Focus to continuously improve to optimize the methodology and share best practices.
• Ensure adoption and sustainability of the transition, with coaches built within the Business.
• Be an advocate of the model and promote deployment.
• Perform other related duties as assigned.

Performance Measures

• Successful transition and adoption of Outcome‑based team model across ESI Product Development.
• Managing the transition Program with a roadmap built upfront and aligned with senior leadership.
• Proactive management of risks and issues, with timely reporting on progress.
• Fostering collaboration between Product and Business teams.
• Contributing toward the continuous improvement of the Outcome‑based model for effective application.
• Accelerate deployment of the Outcome‑based team model across ESI.

Qualifications

• Extensive commercial track record of technical Program / Project management with 3+ years delivering Scrum methodology in the software development life cycle (SDLC).
• Proficiency with at least one Agile Lifecycle Management tool (e.g., Rally, JIRA). Thorough understanding of Agile principles and the Scrum framework.
• Excellent problem‑solving, organizational and analytical skills, with the ability to coach and mentor all roles on a Scrum team.
• Experience with Human Capital Management (HCM) technology is a plus.
• Successful experience working with geographically diverse teams and international exposure.
• Strong change management experience to transform way of working across teams.
• Proven record of delivering large projects on time and within budget.
• Scaling and transferring agile knowledge while working with individuals that are new to agile.
• Skilled in building relationships and navigating through organizations.
• Work independently in a demanding and dynamic environment.

Skills

• Knowledgeable about various Agile methodologies such as XP and Kanban with experience in coaching Scrum teams.
• Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.
• Ability to communicate effectively (oral and written) with engineering teams to accomplish project goals. Able to propagate information promptly, clearly, and unambiguously.
• Able to conceptualize, negotiate and sell ideas internally and externally.
• Ability to work on highly complex assignments with minimal instructions.
• Ability to drive cultural change management.
• Must be a strong collaborator, team player as well as an individual contributor.
• Able to strategically manage several concurrent projects and be able to effectively adapt to shifting priorities.
• Knowledge of software languages, hardware platforms and their uses.
• Must possess extensive knowledge in the use of project management methodologies and tools; resource management practices and change management techniques.
• Able to adapt style to different working environments, situations and cultures.
• Ability to influence in a matrix organization.
• Must possess a can‑do, winning attitude, the highest level of integrity, and the ability to inspire confidence with an open, trustworthy, and engaging style.
• Ability to interact with all levels of management and demonstrate leadership.
• Sets clear direction, energizes and aligns teams.

Education

• University degree or equivalent in education and experience.
• PMP, Certified Scrum Master (CSM) is required & Certified Scrum Professional (CSP) is a plus.