Director of Strategic Account Growth (Remote)

Sitel Corp.; Remote; GBP 75,000 - 100,000; Full time

Job summary

A leading customer experience firm is seeking an experienced Account Director to manage client relationships and implement account strategies. This role requires understanding client priorities and ensuring successful delivery of services. The ideal candidate will have a strong background in outsourcing and sales, with a minimum of seven years of experience. Join a dynamic team focused on driving success for clients globally in a fully remote capacity.

Qualifications

• Minimum of seven years working in outsourcing operations, sales and/or consulting.
• Experience successfully managing large, complex client accounts and generating growth.

Responsibilities

• Serve as the contract custodian and pricing lead.
• Collaborate with teams on operations and quality.
• Develop a comprehensive understanding of the customer.

Skills

Strategic management

Client relationship management

Sales cycle management

Contract negotiation

Education

BA/BS in Business, Marketing, or related field

Job description

A leading customer experience firm is seeking an experienced Account Director to manage client relationships and implement account strategies. This role requires understanding client priorities and ensuring successful delivery of services. The ideal candidate will have a strong background in outsourcing and sales, with a minimum of seven years of experience. Join a dynamic team focused on driving success for clients globally in a fully remote capacity.