Director, Enterprise Sales (UKI & Nordics)

New Relic; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

A global SaaS company is seeking a dynamic leader to manage sales for the UK and Nordics. The role requires a proven track record in Enterprise Software sales, focusing on revenue growth and team culture. Responsibilities include direct coaching of sales teams, driving execution of territory plans, and engaging with high-level executives. The ideal candidate will have experience negotiating complex contracts and proficiency in Salesforce. This position offers a flexible work model, allowing for remote, hybrid, or office-based configurations.

Qualifications

• Proven experience in Enterprise Software sales with a record of meeting or exceeding sales goals.
• Highly proficient in Salesforce for reporting and pipeline analysis.
• Expert in leading multi-million-dollar contract negotiations with large enterprises.

Responsibilities

• Provide direct coaching while building a diverse high-performing sales culture.
• Develop strategic plans for territory expansion and manage performance against targets.
• Serve as the escalation point for high-value contracts and engage with C-level executives.

Skills

Business Development

Sales Experience

Direct Sales

Enterprise Sales

Negotiation

Tools

Salesforce

Job description

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic we build an intelligent platform that empowers companies to thrive in an AI‑first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint we’re looking for passionate people to join our mission. If you’re ready to help the world’s best companies optimize their digital applications we invite you to explore a career with us!

New Relic is a rapidly scaling high‑value Software as a Service (SaaS) provider specialising in next‑generation Observability. Our platform is critical to how modern engineering and DevOps teams manage entire organisations’ applications, IT infrastructure (cloud‑native or on‑premise environments) including AI services. We are seeking a proven hands‑on leader to take ownership of our established UK&I and Nordics territory.

This is a critical role you will be responsible for driving revenue growth, process excellence and team culture across a crucial European market. Reporting directly to the VP of Sales you will lead a team of Account Executives and be the key executive in charge of a territory built on existing high‑value customers focusing on expansion and retention within the region.

What you’ll be doing

• Hands‑On Leadership: Provide direct rigorous coaching focusing on complex negotiation and qualification while building a diverse high‑performing sales culture.
• Drive Execution: Enforce strict MEDDPICC process discipline, develop strategic territory plans for maximum expansion/upsell revenue and actively manage weekly performance against consumption targets and OKRs.
• Executive & Market Engagement: Serve as the executive escalation point for securing high‑value contracts. Maintain deep Observability expertise to position our value against competitors for C‑level and technical leaders.
• Operational Alignment: Ensure seamless alignment with internal teams (Product Marketing) and maintain a Partner‑First approach. Manage a high‑engagement operating rhythm for the distributed Northern Europe team.

The Role Requires

• Consistent Record: A progressive and consistent history in Enterprise Software sales of meeting or exceeding sales growth goals specifically within Enterprise Accounts and focused on expansion/upsell.
• Forecasting & Data Proficiency: Highly proficient in using Salesforce for reporting, forecasting and pipeline analysis with an unwavering commitment to data quality and accuracy.
• Deal Negotiation: Demonstrable track record of leading and successfully concluding high‑stakes multi‑million‑dollar contract negotiations with large enterprises.
• UK&I / Nordics Market Acumen: Direct experience managing and growing revenue within the UK, Ireland and Nordic markets.
• Methodology Expertise: Expert‑level proficiency in a formal sales methodology with explicit mastery and coaching experience in MEDDPICC (or similar frameworks like Command of the Message).

Bonus Point

• Industry Knowledge: Proven experience selling or leading sales teams focused on complex technical products ideally within the Observability, APM, Monitoring or related DevOps space.

Please note that visa sponsorship is not available for this position.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities and recognize the different paths they took to reach us, including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process please reach out to [contact].

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office‑based, fully remote or hybrid.

Our hiring process

In compliance with applicable law all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including but not limited to the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes / CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes and will not pay fees to any third‑party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant we will provide more information later in the application process.

Candidates are evaluated based on qualifications regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint or other legally protected characteristics.

Key Skills

• Business Development
• Sales Experience
• Direct Sales
• Marketing
• SAAS
• Hotel Experience
• Management Experience
• Revenue Management
• Salesforce
• Sales Management
• Enterprise Sales
• Negotiation