Digital Trainer

Sirona care & health CIC; Yate; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A community health services provider is seeking a Digital Trainer to empower staff with necessary digital skills and tools. This hybrid position involves supporting the Digital Training Manager, developing inclusive training materials, and delivering courses both in-person and remotely. The ideal candidate has significant IT training experience, excellent communication skills, and a passion for digital learning. Competitive salary, NHS benefits, and flexible options make this an exciting opportunity in healthcare training.

Benefits

27+ days annual leave

NHS Pension Scheme

Full NHS benefits

Qualifications

• Significant experience delivering IT/Digital training in a classroom and remote environment.
• Ability to create and maintain training materials and records.
• Experience with Electronic Patient Records or Digital Record Systems.

Responsibilities

• Support the development and delivery of digital training materials.
• Deliver digital training courses and maintain training records.
• Collaborate with other departments for project delivery from a digital training perspective.

Skills

IT/Digital training experience

Organisational skills

Digital tool training experience

Communication skills

Mobile device training

Education

Training Qualification or equivalent experience

Teaching qualification (e.g., PGCE)

Intermediate Microsoft Excel and Word skills

Job description

Join our forward-thinking Digital Department and become part of the Digital Training Team, a group dedicated to equipping staff with the digital skills needed to deliver outstanding care. The team plays a crucial role in supporting colleagues across the organisation, offering a comprehensive range of digital training and fostering a culture of innovation and continuous learning.

As a Digital Trainer, you'll help empower staff to make the most of digital systems and tools, contributing to the department's mission of driving digital transformation in healthcare. This hybrid role offers flexibility, with most training delivered remotely and up to two days per week based at Sirona HQ or other sites across the BNSSG estate. If you're passionate about digital learning and want to make a real impact in healthcare, we'd love to hear from you.

Main duties of the job

• Supporting the Digital Training Manager in the development and delivery of flexible and inclusive training, ensuring that users receive the necessary training to enable them to have the relevant IT skills for their roles.
• Led, develop and maintain professional training packages including training materials, training records and evaluation and assessment tools.
• Maintain an up-to-date record of training and support delivered.
• Responsibility for delivery of Digital training courses, including production, distribution and maintenance of appropriate course materials, preparation of training facilities, evaluation of feedback from training courses.
• Identify and escalation when learners do not have the skills required to use Digital systems effectively and offer appropriate learning and support opportunities.
• Management of our Digital Training pages on Sirona Connect intranet (hosted on SharePoint).
• Configuration and maintenance of training environments.
• Participation in systems testing and co-ordination with configuration staff.
• Work closely with the other Digital Departments and Sirona's Clinical/Corporate Services in delivering the aims of their Projects from a Digital Training perspective.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

If you are currently requiring a visa to work in the UK, there must be a minimum of 14 months from your start date until the expiry date, please disclose your expiry date in your application.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

Person Specification

Skills, Experience and Knowledge Required

• Significant experience of delivering IT/Digital training and support in a classroom environment.
• Experience of delivering IT/Digital training remotely via Webex/Microsoft Teams type applications.
• Experience of training users on the use of mobile devices.
• Excellent organisational and planning skills to develop lesson plans and schedules.
• Strong written communication skills to support guidance document creation and record keeping.
• Ability to train and support users either in person, over the telephone or via Microsoft Teams.
• Excellent communication, interpersonal and organisational skills.
• Positive motivator and facilitator of change.
• Flexible approach to workload and ability to prioritise workload.
• Able to build and maintain relationships with a wide range of people.
• Knowledge of implementing new processes/systems.
• Experience of testing systems in a similar healthcare setting and ensuring defects are resolved.
• Experience of training end users in the use of Electronic Patient Record (EPR) or other Digital Record Systems.
• Able to demonstrate creativity in utilising different communication methods to engage stakeholders.
• Development or configuration of an e-learning platform.
• Experience in identifying and delivering commercial opportunities for training provision.
• Experience of configuring training environments in a similar health care setting.

Qualifications and Training Required

• Training Qualification or equivalent experience as an IT/Digital trainer.
• Intermediate Microsoft Excel and Word skills.
• Valid driving license and own transport.
• Teaching qualification such as PGCE or degree.
• Evidence of on-going technical or systems development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Part-time,Flexible working,Home or remote working