Digital Services Business Change and Portfolio Delivery Manager

Gloucestershire Health and Care NHS Foundation Trust; Gloucester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A regional healthcare foundation trust in the UK is seeking a Business Change and Portfolio Delivery Manager to oversee digital project delivery and transformation. The successful candidate will engage with stakeholders, manage relationships across digital services, and ensure compliance with NHS standards. This role offers an opportunity to lead and develop comprehensive programme plans while fostering a culture of inclusivity and high-quality care. If you are passionate about driving change within healthcare, we want to hear from you. Contact Laura Collins-Mills for more information.

Benefits

Supportive workplace culture

Opportunities for professional development

Qualifications

• Experience in managing digital project delivery and transformation processes.
• Strong ability to produce progress reports and updates for stakeholders.
• Proficient in developing comprehensive programme plans and capacity management reports.

Responsibilities

• Oversee digital project delivery across the Trust.
• Engage with colleagues to facilitate user co-design of new processes.
• Manage relationships to provide excellent Programme Management service.
• Ensure compliance with NHS technical standards.
• Act as the Deputy Head of Digital Transformation.

Skills

Stakeholder engagement

Programme management

Change management

Communication skills

Problem-solving

Job description

The Business Change and Portfolio Delivery Manager will be responsible for overseeing digital project delivery, change and transformation, including the identification, monitoring, tracking, and realisation of benefits. This role involves engaging with colleagues to facilitate user co-design of new processes and ensuring change assurance by aligning change management functions across digital, clinical, and Trust services. The post holder must ensure compliance with NHS technical standards and will have accountability for staff, including line management and professional supervision of digital change delivery staff, as well as occasional matrix management of digital portfolio project staff. They will also act as the Deputy Head of Digital Transformation and will manage relationships across Digital Services to provide an excellent Programme Management service.

To develop comprehensive programme plans and capacity management reports.

To provide effective Programme and portfolio Management, ensuring the coordinated implementation of a number of projects that impact across the Trust.

Resolve issues that arise as part of the programme management process, handling complex, sensitive and contentious information in an appropriate manner.

Ensure effective stakeholder engagement and communications for managed projects.

Produce progress reports as required.

Prepare and present project updates and progress reviews to senior level meetings across the Trust and to other stakeholder groups as required, maintaining Programme Plans, Gantt charts and process maps.

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

About

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

For further details / informal visits contact: Name: Laura Collins-Mills Job title: Head of Digital Transformation Email address: [e-mail] Telephone number: 0300 421 8100