Digital Property Apprentice. Job in Glasgow Education & Training Jobs

QA Limited; Glasgow; On-site; GBP 23,000; Full time

Job summary

A leading legal firm in Scotland is seeking two apprentices to join their Residential Property Team. This role involves providing legal support, handling client enquiries, and maintaining case management systems. Candidates should possess excellent IT, organizational, and communication skills. The position offers a salary of £22,932 per annum and potential for permanent employment upon successful completion of the apprenticeship.

Benefits

Critical illness protection

Discounted conveyancing

Discounted eyecare

Cycle to work scheme

Life assurance

Pension scheme

Additional discounts

Qualifications

• Ability to work independently and as part of a team.
• Strong attention to detail when working with data.

Responsibilities

• Serve as the first point of contact for clients making enquiries.
• Maintain and update client information using 3E.
• Open new cases on 3E and input data onto Solcase.
• Assist with compliance aspects of Anti Money Laundering.
• Collaborate with the internal finance team for fee notes.

Skills

Excellent IT skills

Excellent organisational skills

Excellent communication skills

Ability to prioritise and work to deadlines

Ability to use initiative

Attention to detail

Tools

3E

Solcase

BigHand

Job description

Employer description:

Would you like to work for one of Scotland's leading law firms?Harper Macleod are an award-winning legal firm who are also well renowned for our work with apprentices. We've won Apprenticeship Employer of the Year at the annual QA Apprenticeship Awards 3 years in a row.

Overview:

We are currently seeking 2 apprentices to join our Residential Property Team. You will provide various legal support to different teams within the office.

Key responsibilities:

• 1st point of contact for clients who are making RP enquiries. You will triage requests, troubleshoot and escalate to another member of staff where required
• Develop expertise in 3E (a legal practice management and CRM platform used for client data, billing, and matter management) to accurately maintain and update client information
• You will be opening new cases on 3E, issuing Residential Acquisition Reports and inputting data from reports onto Solcase (a case management system)
• Receive tasks via BigHand (a digital workflow and task management platform used for delegating, tracking, and prioritising work) with regards to printing/scanning requests for RP team
• Issue Amiqus requests to clients and assisting with aspects of Anti Money Laundering compliance
• Assisting with correspondence/ running letters from Solcase
• Work in collaboration with the internal finance team when running fee notes

Skills required:

• Excellent IT skills
• Excellent organisational skills
• Excellent communication skills, verbal and in writing
• Ability to prioritise and work to deadlines under pressure, often with short notice
• Ability to use initiative and to work both independently and as part of a team
• Attention to detail and accuracy when working with data or creating content is essential

Salary:£22,932 per annum

Working week: 35 hours per week, Monday to Friday, 9am - 5pm

Benefits:

• Critical illness protection
• Discounted conveyancing on sales and purchases
• Discounted eyecare
• Charity donation through payroll
• Cycle to work scheme
• Buy additional leave option
• Extra holidays at Christmas
• CSR days
• Funding for external training
• Recruitment finder's fee
• 4pm birthday finish
• Life assurance
• Pension scheme
• Additional discounts

Future prospects:
Should you perform well in this role there is an opportunity for you to take up a permanent position at the end of your qualification. Many of our previous apprentices are still with the company.

Future salary will be discussed should you be offered a permanent role.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.