Digital Officer

NFP People Limited; South Heighton; Hybrid; GBP 32,000; Full time

Job summary

An international environmental charity seeks a Digital Officer to enhance brand awareness and supporter engagement. This role involves managing digital marketing across social media, email, and web platforms, creating compelling content, and monitoring performance. Candidates should be creative, analytical, and have experience in digital communications. The position offers flexible working arrangements, employee assistance programs, and a commitment to equity and inclusion, making it ideal for those passionate about humanitarian efforts.

Benefits

Flexible working arrangements

Employee Assistance Programme

Learning and development budget

Generous annual leave

Paid time off for volunteering

Qualifications

• Experience managing digital channels across social media, web, and email.
• Experience creating content using Canva or similar tools.
• Strong copywriting skills for varied digital formats.

Responsibilities

• Support digital marketing strategy and KPIs.
• Create engaging content for various platforms.
• Manage and update website content using CMS.

Skills

Digital channel management

Content creation

Strong copywriting

CMS platforms (WordPress)

Email marketing systems

Analytics tools

Communication skills

Time management

Fluency in English

Interest in humanitarian principles

Tools

Canva

Job description

Digital Officer

We are seeking a creative and driven Digital Officer to grow brand awareness and supporter engagement for an international environmental charity working to protect rainforests and support local communities.

Position: Digital Officer
Salary: £32,000 per annum
Location: Remote (UK) with quarterly travel to Cornwall for team meetings
Hours: Full time
Contract: Permanent
Closing Date: Monday 23rd February

About the Role

This role sits within the Marketing and Communications team and plays a key part in delivering the organisation's digital marketing strategy. You will work across social media, website, email and digital campaigns, helping to create engaging content that inspires people to take action.

Working closely with the Marketing and Communications Manager, you will help increase reach, engagement and supporter growth across all digital platforms.

Key Responsibilities

• Supporting delivery of the digital marketing strategy and KPIs
• Monitoring digital trends and identifying new opportunities
• Creating engaging content for social media, website, email and campaigns
• Producing visual assets and short form video content
• Leading on organic social media content and community management
• Supporting planning and content for paid digital campaigns
• Managing and updating website content using a CMS
• Supporting website optimisation including SEO, accessibility and user journeys
• Writing, building and scheduling email campaigns
• Creating marketing automations where appropriate
• Monitoring performance across digital channels and producing reports
• Making data‑led recommendations for improvement and testing new approaches

About You

You will be creative, analytical and passionate about digital communications.

Required Skills and Experience

• Experience managing digital channels across social, web and email
• Experience creating content using tools such as Canva or similar
• Strong copywriting skills for different digital formats
• Experience using CMS platforms, particularly WordPress
• Experience using email marketing systems
• Confidence using analytics tools and interpreting performance data
• Strong communication skills and ability to work collaboratively
• Excellent time and task management skillsA commitment to equity, diversity and inclusion
• Fluency in written and spoken English
• A genuine interest in, and commitment to, the humanitarian and environmental principles of the charity

Desirable (but not essential)

• Spanish language skills
• Experience working in environmental, climate or international development sectors

Benefits

• Flexible working with opportunities to work remotely and from the office
• Employee Assistance Programme with 24/7 wellbeing support
• Learning and development budget and access to training
• Generous annual leave and enhanced family leave policies
• Paid time off for volunteering and payroll giving scheme
• Supportive, inclusive and values‑driven working culture

About the Organisation

This organisation works in partnership with Indigenous and local communities to protect rainforests and strengthen resilience against environmental threats. Their work combines local leadership with data and funding to create lasting impact.

They are committed to equality, diversity and inclusion and operate strong safeguarding practices across their work.

Other roles you may have experience of could include: Digital Marketing Officer, Content Officer, Communications Officer, Social Media Officer, Marketing Executive, Digital Communications Officer, Campaigns Officer. #INDNFP

If this role sounds like a good match for your skills and values, we would love to hear from you!

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.