Digital Content and Design Creator - Health and Social Care - St Anne's Community Services

St Anne's Community Services; West Yorkshire; On-site; GBP 25,000 - 35,000; Full time

Job summary

A community service organization is seeking a Digital Content & Design Creator to enhance its online presence. This role involves creating engaging graphics and videos, managing social media, and collaborating with teams to communicate the organization's social impact. Strong graphic design skills and experience in video editing are essential. This position offers the opportunity to contribute to a meaningful mission and work in a supportive environment.

Benefits

Rising annual leave up to 33 days

24 Hour Employee Assistance Programme

Continuous training and career development

Flexible working opportunities

Free car parking at most services

Qualifications

• Evidence of design portfolio showing work in graphic design and video content.
• Strong customer service or client-facing experience.
• Experience working with websites or digital content.

Responsibilities

• Lead content design process on website and social media platforms.
• Create graphics and videos for various projects.
• Co-design and deliver the annual social media strategy.

Skills

Graphic design

Video editing

Social media management

Communication

Customer service

Tools

Adobe Premiere Pro

Website management tools

Job description

We\u2019re on the lookout for a confident, proactive, and people-loving creative to join our Business Development Team as a Digital Content & Design Creator. If you\u2019ve got a flair for graphic and video design, love connecting with people, and enjoy turning ideas into eye-catching content, this could be your dream role!

You\u2019ll be part of a small, passionate team that\u2019s all about raising St Anne\u2019s profile and showcasing the incredible work we do.

Main duties of the job

You\u2019ll take the reins on exciting content projects  designing, shaping, and supporting colleagues and clients to create content that\u2019s clear, accessible, and full of personality. You will lead content projects that celebrate our social impact, EDI events, business wins, and fundraising; you\u2019ll be at the heart of it all.

You will create graphics and videos, manage the usual socials and develop our Bluesky, TikTok, and YouTube channels (adobe premier pro editing suite).

We ask that you share your expertise across services including learning disability, mental health, homelessness, detox, and supported living to help people design and create their own content. We call this co-production, it\u2019s critical to the way we work.

You will also need to write compelling copy that connects with people, making sure our messaging is on-point across all of the socials.

Please note: We cover the North of England. From Hull, across the North East, and most of Yorkshire. This means you will need to drive and have use of a vehicle for work, to capture your content.

Working for our organisation

St. Anne's wants to reward its employees for their hard work. Employee benefits include;

• Rising annual leave each year to a maximum of 33 days (including statutory holidays)
• 24 Hour Employee Assistance Programme
• Continuous opportunities for ongoing training and career development
• Refer A Friend recruitment initiative
• Flexible working opportunities (where applicable) upon successful completion of probation period
• Discounted income protection scheme
• Free car parking at most services
• Free life assurance cover

Detailed job description and main responsibilities

Lead all aspects of the content design process on our website and social media platforms, ensuring content is user-friendly, well-structured, and meets accessibility standards.

Update our website in line with our ongoing strategies and delivery, ensuring it is accessible.

Lead the development and delivery of our moving image media publications, build our video bank, and drive subscriptions to our YouTube channel.

SOCIAL MEDIA

Co-design and deliver an annual social media strategy, involving our EDI and co-production calendar.

CONTENT CREATION/ DESIGN SUPPORT

Review colleague/client-supplied content, providing feedback and improvement recommendations, and supporting where necessary.

Create and maintain templates and structured guidelines for our regulated service (Adult Social Care and Housing) documentation.

QUALITY

Ensure final content meets quality standards before publication.

BUSINESS SUPPORT

Assist with fundraising/marketing efforts, supporting blog writing, and digital case studies for bids and tenders and social impact.

Provide guidance on content SEO best practices, balancing searchability with readability.

TRAINING DELIVERY

Lead training workshops for colleagues and clients on content creation and strategy.

Develop training materials, guides, and best practice documentation.

STAKEHOLDER ENGAGEMENT/CUSTOMER SERVICE

Act as the first point of contact for colleagues and clients, ensuring their content and accessibility questions are handled professionally and effectively.

COLLABORATION & CO-PRO

Work closely with the Business Development Team and the People Team to align content with departmental needs and accessibility best practices.

Person specification

Content Creation

• Evidence of design portfolio in graphic design, social media content, and video editing, showing experience of generating fresh and innovative content ideas that resonates with the audience and differentiates the brand.

Communication Skills

• Strong communication skills and the confidence to communicate with individuals who have a range of communication needs and methods.
• Strong customer service or client-facing experience (e.g., in training, teaching, brand management, marketing, hospitality, HR, public services, or support roles).
• Confidence in leading training sessions (online or in person).
• Excellent written and verbal communication skills you can explain things clearly and with patience.

Digital Delivery

• Experience working with websites or digital content.
• Take ownership of content-related decisions, ensuring projects meet accessibility standards and are GDPR compliant.
• Stay updated with accessibility and content design trends.

St. Annes is working to actively promote equality, diversity and inclusion.
We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles.
St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our work force. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job. Please contact recruitment on 0113 243 5151 opt 5 if you require any reasonable adjustments.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name: Amy Tolliday

Job title: Head of Business Development and Partnerships

Email address: [emailprotected]

Additional information

Our interview process will involve a practical content creation task.

You will be advised of the options available to you prior to the interview, to allow you some prep time.

Our interview dates are anticipated to be 15th AND 16th October at Fountain Court, Bruntcliffe Way, Morley, Leeds.