Detention Custody Officer - France

Mitie; Dover; On-site; GBP 33,000; Full time

Job summary

A leading security firm is seeking a Detention Custody Officer (DCO) to ensure the safety and security of residents in custody. This role requires strong communication skills and the ability to work under pressure. Candidates must hold a valid UK passport and have a manual driving licence. Successful applicants will undergo a 4-week training course and receive ongoing personal development. Attractive benefits include an apprenticeship program, discounts, and recognition awards.

Benefits

Accredited Level 3 apprenticeship

Pension scheme

Life cover options

Partner discounts

Cash prizes through Mitie Stars

Qualifications

• Valid UK passport or settled status.
• Over 21 years of age.
• Experience with sensitive situations preferred.

Responsibilities

• Ensure safety and security of residents in custody.
• Complete a 4-week initial training course.
• Develop skills through mentoring and assessments.

Skills

Strong communication skills

Problem-solving skills

Ability to remain calm under pressure

Education

UK manual driving licence

Accredited Level 3 apprenticeship in Detention and Custody

Job description

Detention Custody Officer (DCO) - Immigration Services - France (juxtaposed sites - Coquelles, Calais, Dunkirk)

Salary: £32,635 per annum

Hours: 42 hours per week - 4 on 4 off rotating shift pattern

Please note you must be able to remain in France for the duration of your 4 on shift pattern, there is no provision to travel back to the UK during this period. Accommodation, meals, and travel is provided.

You must have a UK valid in-date passport or settled status in UK (indefinite leave to remain is not classed as settled status) and must have held a UK manual car driver’s licence for 1 year.

We’re looking for respectful, caring people to join our teams.

If you’re the right one for us, your strong communication & interpersonal skills, non-judgemental approach, excellent problem solving skills and ability to keep calm under pressure will be the foundations to develop your Care & Custody career.

Your new role as DCO will require you to work in a holding room where you will ensure the safety and security of the residents in your custody.

No specific role experience or qualifications are required to be a DCO as full training and supported development are given. Experience of dealing sensitively with a wide variety of people who have been agitated, confused or angry would be an advantage.

You’ll begin your Care & Custody career completing a 4 week initial training course. Please note that this course may be in a separate location to the role. This will develop the skills needed to professionally deliver this rewarding, sometimes challenging role with integrity and respect.

Essential Criteria

• UK citizen, Citizen of the Commonwealth with your own indefinite leave to remain (not through marriage) or EEA citizen.
• Valid and in-date passport, with no restrictions on your stay in the UK
• Continuously resided in the UK for the previous 3 years with no more than 3 months spent overseas at any one time.
• Be over 21 years of age
• Specific driving compliance is attached to this role.
• Full UK manual driving licence with at least 12 months post qualifying experience.
• Fewer than 7 points on your UK Driving Licence.
• Have not been subject to a driving ban within the last 12 months (from date of ban ending).
• Not currently bankrupt
• The position is exempt from the Rehabilitation of Offenders Act; Successful candidates will be required to undergo Enhanced DBS and vetting to a level of Counter Terrorist Checked (CTC).

Training

Once you have passed our selection and vetting process, you’ll begin your Care & Custody career completing a 4-week initial training course (ITC), continuing your development over the next 12 months with on the job mentoring and assessments to gain our accredited Level 3 apprenticeship in Detention and Custody.

Benefits

• Accredited Level 3 apprenticeship in Detention and Custody after your initial 13-month period
• Continued personal development with full support given to enhance your career
• Ability to achieve a work/life balance
• A benefits package including options of a pension scheme and life cover
• Voluntary benefits include share options, cycle to work, save as you earn and salary finance
• Partner discounts at your favourite retailers, leisure and utilities companies
• We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
• When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
• We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
• We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
• Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.