Despatch Supervisor (Night Shift) Vegetarian Site

Finnebrogue; Downpatrick; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading food producer in Northern Ireland is looking for a Despatch Supervisor to oversee day-to-day operations and ensure accurate and efficient dispatch of chilled goods. The ideal candidate will have experience in a supervisory role, strong attention to detail, and the ability to manage a team effectively. The position offers benefits including free meals, healthcare plans, and more.

Benefits

Free onsite car parking

Electric charging points

Healthcare plan

Cycle to work scheme

Free products weekly

Qualifications

• Experience in a supervisory role within a dispatch or logistics environment.
• Demonstrated ability to manage a team and meet performance targets.
• Strong attention to detail and accuracy.

Responsibilities

• Supervise day-to-day operations within the Despatch department.
• Ensure all customer orders are picked, packed, and despatched accurately.
• Monitor and maintain inventory accuracy.

Skills

Despatch

Supervisor

KPIs

Accuracy

Job description

Overview

Be part of something big

We look at what is wrong with food to figure out how to make it the best it can be, without being bound by the way it has always been done. This kind of innovative thinking has led Finnebrogue to multiple awards, nationwide acclaim and has established us as a leading food producer. In 2024, we were recognised as the UK’s Employer of the Year by Grocer Gold and the Best Place to Work in Northern Ireland by the Irish News Workplace & Employment Awards. Our robust People Strategy offers career pathways and development opportunities for all employees, emphasising talent growth and wellbeing with generous benefits for all. We are proud to be the first food producer in the UK and Ireland to achieve the Diversity Mark accreditation and are committed to fostering an inclusive and supportive workplace. With four sites in Downpatrick, County Down, our business continues to grow rapidly, with turnover growing from £50M to £200M in the past 6 years. Join us at Finnebrogue, where innovation meets excellence, and every team member is valued and empowered to grow.

The Role

To supervise and lead the Despatch team to ensure accurate, efficient and safe picking and loading of chilled goods. The Despatch Supervisor will ensure that all outbound orders are prepared to the highest standard, inventory is accurately managed, and health & safety procedures are adhered to at all times. The role requires effective team leadership, a strong focus on accuracy, and the ability to operate within a fast-paced environment.

Key Responsibilities

• Supervise day-to-day operations within the Despatch department, ensuring all customer orders are picked, packed, and despatched accurately and on time.
• Oversee the loading of outbound vehicles, ensuring compliance with load plans and customer requirements.
• Monitor and maintain inventory accuracy, ensuring all stock movements are correctly recorded.
• Ensure all relevant despatch documentation is completed accurately and on time.
• Work closely with the Senior Supervisor and other departments (e.g. Production, Intake, Transport, and Quality) to ensure smooth workflow and resolve issues.

Team Leadership

• Manage and motivate the Despatch team to achieve departmental KPIs and performance targets.
• Provide on-the-job coaching and support to team members.
• Assist in planning team rotas and assigning daily tasks.
• Conduct team briefings to communicate targets, updates, and key messages.
• Monitor staff performance and attendance, reporting any concerns to the Senior Supervisor.

Health & Safety / Compliance

• Champion a culture of health & safety within the department, ensuring all team members comply with company policies and relevant legislation.
• Conduct regular checks to ensure safe use of all equipment and materials, including MHE (Material Handling Equipment).
• Ensure safe loading of vehicles, compliant with weight distribution and load securing requirements.

MHE

• Support team members in safe operation of MHE; MHE experience is desirable but full training will be provided.
• Ensure pre-use checks are completed for all MHE and escalate any issues appropriately.

Hours of Work

Night shift, Sunday to Thursday 4.30pm to 4am

Benefits

Working within one of our state of the art premises you will enjoy a range of benefits including the ability to relax during your break in a restaurant standard canteen with all meals subsidised. We even offer free breakfast and lunch options. You will enjoy free onsite car parking and electric charging points. You will be entitled to free products weekly (Up to 5 free products per person) through our award winning “Shack Initiative.” We have a packed calendar of wellbeing, social and sport events.

After you have settled into the Finnebrogue family your perks will only increase including a Healthcare plan, cycle to work scheme, new electric car scheme and we won’t forget the days that are important to you, you will receive your birthday as a holiday day! Our list of benefits continue to grow and you don’t have to just take our word for it. We have been awarded Irish News and Grocer Gold Employer of the Year as testimony to the exciting culture and benefits we offer.

Skills: Despatch, Supervisor, KPIs, Accuracy