Despatch Operative - Dromona

Dale Farm Ltd; Ballymena; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading dairy company based in Northern Ireland is seeking a Despatch Operative to ensure product accuracy and delivery. The role involves order picking, unloading deliveries, and maintaining stock. The ideal candidate has a valid FLT License and experience in a warehouse setting. Flexibility with work hours is necessary as shifts will be required. Applications must be submitted by September 2nd, 2025.

Qualifications

• Recent experience in a despatch or warehouse environment is essential.
• Ability to maintain high standards of hygiene and paperwork.

Responsibilities

• Accurate order picking and delivery of ingredients.
• Unloading deliveries and handling stock control.
• Complying with Health and Safety procedures.

Skills

Valid FLT License

Customer service

Communication

Job description

Overview

Dale Farm is a leading dairy company, selling into UK, Irish, and International markets. As a cooperative owned by over 1300 farmers across the UK, it is our mission to ensure we exude high standards throughout our processes, products, and people.

At Dale Farm, we believe our success is built on our people, and so as we continue on our ambitious transformation journey, we are looking to recruit the following position based at Dromona Creamery in Cullybackey:

Despatch Operative

As a Despatch Operative, you will be a central part of the team, ensuring that we continue to deliver best in class service to our customers in terms of product accuracy and delivery.

This role involves all part of the despatch process, and key responsibilities will include:

• Accurate order picking and delivery of ingredients and/or packaging orders according to production requirements.
• Unloading of deliveries on-site, and associated paperwork.
• Ensure efficient product handling, date rotation and temperature control.
• Control and reconciliation of stock.
• Maintain stores management system to ensure accurate recording of data.
• Comply with Group Health and Safety procedures
• Any other duties as required by management, including use of powered pallet trucks and/or counter balance trucks, if licensed.

Essential Criteria

• Valid FLT License with recent and frequent experience.
• Previous relevant experience in a despatch or warehouse environment.
• Proven ability to provide high level of customer service.
• Ability to communicate with cold store via email or telephone to organise collections.

This is an important role within the operation, and we are looking for candidates who are keen for responsibility, who wish to develop their skills, contribute to a winning team and be proactive to deliver improvement initiatives.

Person Specification

• Accepts responsibility to do job well without supervision.
• Willing to work flexible hours including weekends, nightshifts, early starts and late finishes as required.
• Achieves high standards on quality, hygiene, protective clothing and paperwork.
• Works well with colleagues within a team and is flexible and co-operative.
• Keeps working area clean and tidy.
• Maintains high standards of health & safety and housekeeping.

This position is on a full-time, permanent basis.

The role involves 12 hour shifts on a 4 on 4 off basis.

To learn more about the company and apply online please visit

Only applications from EU Nationals or those with a valid permit to work in the UK will be accepted.

Completed application form, must be received by 5:00pm on Tuesday 2nd September 2025.

No unsolicited CVs from Agencies please

We are an Equal Opportunities Employer