Deputy Shop Manager

ST LEONARDS HOSPICE; Shipton by Beningbrough; On-site; GBP 100,000 - 125,000; Full time

Job summary

A community-focused hospice is seeking a Deputy Shop Manager for its new retail operation in Clifton Moor, Shipton by Beningbrough. The ideal candidate will have retail experience, strong interpersonal and team management skills, and a creative eye for visual merchandising. This full-time role emphasizes maximizing store sales and providing exceptional customer service. Benefits include a competitive salary, up to 41 days annual leave, and extensive employee discounts.

Benefits

Competitive salary

Up to 41 days Annual Leave

Attractive pension scheme

Training and development opportunities

Supportive working environment

Employee discounts and Blue Light Card discounts

Qualifications

• Experience of working in the retail sector.
• Proven interpersonal skills and ability to work with and motivate a team.
• A creative eye and excellent display skills.

Responsibilities

• Assist the Shop Manager in maximizing store sales and profits.
• Provide high customer service to donors and customers.
• Provide line management support to the shop team.

Skills

Retail experience

Interpersonal skills

Team motivation

Visual merchandising

Job description

As St Leonard's Hospice embarks on a major project to expand its retail operation at Clifton Moor, we're recruiting a Deputy Shop Manager to work in the furniture and £1 clearance shop to assist in the day-to-day running of it, delivering an efficient, organised and customer focussed operation to maximise income for the Hospice. Every interaction with our customers, whether that be through purchases or donations will help us to continue to provide care and support to local people with life limiting illnesses. Once the furniture and £1 clearance shop is set up, your main responsibilities as Deputy Shop Manager will be to:

Do you want to play a part in a major expansion of our retail operations? Do you have previous retail experience and a creative eye for visual merchandising? Then we'd be keen to hear from you!

Responsibilities

• Assist the Shop Manager in maximising store sales, profits and meet KPIs and in their absence, take responsibility of the day to day running of the shop
• Provide a high level of customer service to donors and customers of the shop and uphold the Hospice values and Retail Service principles
• Provide line management support to the shop team which will consist of paid staff and volunteers

Qualifications

• Experience of working in the retail sector
• Proven interpersonal skills and be able to work with and motivate a team of paid staff and volunteers
• A creative eye and excellent display skills

Benefits

• Competitive salary
• Up to 41 days Annual Leave
• Attractive pension scheme
• Training and development opportunities
• A supportive and friendly working environment
• Extensive employee discounts on shops, holidays and lifestyle choices and Blue Light Card discounts

Working Hours

This is a full-time position working 37.5 hours per week, 5 days over 7 which will include weekend working on a rotational basis.