Deputy Manager - Designate

Halfords; Stockport; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading motoring and cycling retailer in Stockport is seeking a Designate Deputy Manager to support management teams and lead in-store operations. The ideal candidate has experience in retail management, excellent communication skills, and a passion for customer service. This role offers comprehensive training and benefits, including discounts and bonuses, as well as the opportunity to work in a rapidly growing environment focused on motoring services and electric mobility.

Benefits

6 weeks of annual leave

Quarterly performance bonuses

25% discount on products

Financial planning support

Health Cash Plan

Pension Scheme

Qualifications

• At least one year of managerial experience, preferably in a retail sales environment.
• Proven ability to deliver coaching and training in real time to enhance customer experiences.
• Knowledge of compliance standards in health and safety and retail operations.

Responsibilities

• Inspire and motivate your team to provide an outstanding in-store experience.
• Participate in hands-on activities, such as fitting products and setting up bikes.
• Stay informed about competitor activities and strive for excellence in service delivery.

Skills

Managerial experience

Coaching colleagues

Communication skills

Time management

Commercial acumen

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

As a Designate Deputy Manager, you will play a vital role in supporting our management team across local stores in your area. You will lead in-store teams through encouragement and motivation while receiving comprehensive training to prepare for your permanent role as Deputy Manager. With a strong support network, you’ll be equipped to deliver exceptional leadership and customer service.

Key Responsibilities:

• Inspire and motivate your team to provide an outstanding in-store experience, embodying our core values.
• Adapt to the fast-paced retail environment, ensuring your team remains engaged and responsive to customer needs.
• Foster a culture of selling by leading by example, ensuring the highest standards of service.
• Participate in hands-on activities, such as fitting products and setting up bikes, providing necessary training for your team.
• Encourage team collaboration, celebrate successes, and create an inclusive environment for both colleagues and customers.
• Stay informed about competitor activities and strive for excellence in service delivery.

What We’re Looking For:

• At least one year of managerial experience, preferably in a retail sales environment.
• Experience in managing and coaching colleagues.
• Knowledge of compliance standards in health and safety and retail operations.
• Skills in labor scheduling and effective time management.
• Proven ability to deliver coaching and training in real time to enhance customer experiences.
• Track record of achieving sales targets, including attachment sales.
• Strong commercial acumen and understanding of the current operating environment.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Word, Excel, and PowerPoint, with the ability to learn in-house systems.

Benefits:

• 6 weeks of annual leave.
• Quarterly performance bonuses (upon appointment).
• 25% discount on most Halfords products and up to 50% off garage bills in Autocentres.
• Discounts on groceries, shopping, insurance, and leisure activities.
• Family & Friends Discount Events throughout the year.
• Opportunities to purchase a Trade Price Bike and enrol in the Cycle to Work Scheme.
• Financial planning support via Wagestream, allowing access to up to 30% of your salary in advance.
• 24/7 GP access year-round.
• Participation in our Share Save scheme with a 20% discount on shares.
• Health Cash Plan for wellness services and healthcare cost claims.
• Pension Scheme & Life Assurance.

As we rapidly grow our business with a focus on motoring services and electric mobility, we invite you to be part of our success story. Join Halfords, the UK’s leading retailer of motoring and cycling products and services and help us get the nation safely back on the move!

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.