Deputy Manager

NHS; Sutton Coldfield; On-site; GBP 30,000; Full time

Job summary

A healthcare provider in Sutton Coldfield seeks a Deputy Manager to support high-quality care delivery. This hands-on role involves managing operations, leading a team, and ensuring compliance with standards. Ideal candidates will have experience in adult social care, an NVQ Level 3, and strong leadership skills. The position offers competitive pay and generous benefits, including 31 days of annual leave.

Benefits

31 days annual leave (including bank holidays)

Birthday day off (after 1 year of service)

£300 refer-a-friend bonus

Ongoing training & development

Pension and wellbeing support

Qualifications

• Experience in adult social care, ideally in a leadership role.
• Strong understanding of CQC standards and safeguarding.
• Confidence with rotas, systems, and supporting service users with complex needs.

Responsibilities

• Support the Registered Manager in delivering high-quality care.
• Lead the team and manage day-to-day operations.
• Promote a positive, inclusive culture.

Skills

Leadership ability

Great people skills

Attention to detail

Understanding of CQC standards

Education

NVQ Level 3

NVQ Level 5 (preferred)

Job description

Shifts: Full-time 42 hours per week (5 days a week on a rota basis)

Pay Rate: £13.70 per hour / £29,920.80 per annum

Role Overview

As a Deputy Manager, you will support the Registered Manager in delivering high‑quality care and ensuring compliance with CQC standards. You'll help lead the team, support staff development, manage day‑to‑day operations, and promote a positive, inclusive culture. This is a hands‑on role, working actively across the rota on the floor, with designated time for office‑based responsibilities.

You will support adults with various needs such as learning disabilities, autism, ABI and mental health, helping them flourish in a place they call home. You will empower the people we support to be ambitious and live fulfilled lives and be a leader of one of our teams, inspiring them to deliver care and support with energy, passion and positivity.

Key Areas

Quality: Ensure the people we support have great experiences and outcomes through leading practice and driving quality experiences with highly effective governance.

People: Lead practice and complete delegated management tasks to ensure our colleagues are supported and developed to deliver great care and support.

Healthy Finances: Coordinate team and resources to ensure efficiency.

Location

Sutton, SM1 2TP

What We're Looking For

• Experience in adult social care, ideally in a leadership role
• NVQ Level 3 (minimum); working towards Level 5 preferred
• Strong understanding of CQC standards and safeguarding
• Great people skills, leadership ability, and attention to detail
• Confidence with rotas, systems, and supporting service users with complex needs

What We Offer

• 31 days annual leave (including bank holidays)
• Birthday day off (after 1 year of service)
• £300 refer‑a‑friend bonus
• Ongoing training & development
• Pension and wellbeing support

Person Specification

• NVQ level 5 in Health and Social Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.