Deputy Manager

McCarthy Recruitment; London; On-site; GBP 29,000 - 35,000; Full time

Job summary

A dynamic retail company is seeking a Deputy Store Manager in Alperton to lead a vibrant store team. You will drive sales, ensure customer excellence, and support staff training. The ideal candidate has experience in retail management, strong leadership skills, and a passion for customer service. Competitive salary, career development opportunities, and a fast-paced work environment are offered.

Benefits

Career development opportunities

Competitive salary

Store discount

Free on-site parking

Ongoing training and support

Qualifications

• Proven experience in a fast-paced retail or food environment.
• Ability to inspire, coach, and motivate a team.
• Strong work ethic with a passion for customer service.

Responsibilities

• Lead, mentor, and develop a diverse team.
• Ensure customer excellence and staff knowledge.
• Drive sales and manage staffing and stock.

Skills

Fluent in Cantonese or Mandarin

Leadership

Customer Service

Team Motivation

Communication Skills

Job description

Overview

Job Title: Deputy Store Manager
Location: Alperton
Salary: Up to £35,000 per annum
Role: Permanent - Full-Time

Are you currently a Deputy Store Manager or Team Leader in food retail, catering or food service? Are you ready to take the next step in your career? We are looking for dynamic, energetic, and hands-on managers to lead thriving retail food store teams. This is an excellent opportunity to work with growing, people-focused businesses in vibrant environments.

Essential: Candidates will not be considered for this role without a minimum of 2 years' experience in store retail, food retail or restaurant management.

Language Skills: Cantonese or Mandarin speaking essential.

About the Role: As a Deputy Store Manager, you will be at the forefront of delivering excellent customer service and driving your team to exceed targets and expectations. You will play a key role in mentoring and inspiring your team to provide top-tier service, maintain high standards, and contribute to business growth.

Key Responsibilities

• Lead, mentor, and develop a diverse team of individuals, ensuring excellent performance from recruitment through to ongoing development
• Foster a culture of customer excellence by ensuring all staff are trained and knowledgeable about products and services
• Drive sales and service by managing staffing levels, stock availability, and customer satisfaction
• Assist the Store Manager in managing performance, setting team goals, and ensuring targets are met
• Work with the Store Manager to recruit and train colleagues to a high standard by sharing knowledge and skills
• Maintain high standards of the store's presentation, ensuring it is the best in class
• Be a hands-on leader, taking responsibility for the daily operations of the store, and stepping in when necessary to support staff in key areas

Requirements

• Fluent in Cantonese or Mandarin (preferred but not essential)
• A natural leader with the ability to inspire, coach, and motivate a team
• Proven experience in a fast-paced retail or food environment
• Results-driven with a strong work ethic and a passion for customer service
• A “can-do” attitude with a focus on achieving team and personal success
• Articulate and able to communicate effectively with team members and customers alike

Ideal Candidate

• Previous experience in a retail management position or similar fast-paced environment
• A passion for people development, customer service, and business performance
• Ability to thrive under pressure, manage multiple tasks, and ensure excellent delivery
• A strong communicator who leads by example and delivers results
• Experience in managing stock inventory, including ordering and replenishment

Benefits

• Career development and progression opportunities
• Competitive salary, store discount and free on-site parking
• Ongoing training and support to help you succeed in your role
• A dynamic and fast-paced work environment where you are encouraged to grow and achieve your potential

If you are a passionate and driven Deputy Store Manager or Team Leader who thrives in a high-energy, customer-focused environment, APPLY NOW for immediate consideration!

This role is handled by McCarthy Recruitment, an award-winning multi-sector recruiter. We are committed to unlocking your full potential and finding your perfect role.

Start your journey today. Apply now or find us online:

Web: McCarthy Recruitment
LinkedIn: McCarthy Recruitment
Facebook: McCarthyRecruitment
Instagram: McCarthyrecruitment

The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.