Deputy Domiciliary Care Manager

New Resource Group; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A care service provider in the UK is seeking a Deputy Manager to lead a domiciliary-style care service. The role involves supporting daily operations, ensuring safety and quality of care. Ideal candidates should have a Level 3 qualification in Health & Social Care and at least two years of supervisory experience. Responsibilities include directing staff, conducting compliance checks, and providing hands-on care support as needed. This position offers a dynamic environment for those committed to enhancing care standards.

Qualifications

• Two years' experience in a senior care or supervisory position.
• Knowledge of CQC standards and safeguarding practices.
• Confident with report writing and IT systems.

Responsibilities

• Direct the care team during shifts, providing guidance.
• Carry out spot checks and compliance monitoring.
• Assist with medication checks and service reviews.

Skills

Team leadership

Problem solving

Communication

Monitoring compliance

Education

Level 3 qualification in Health & Social Care

Level 4 or 5 qualification in leadership (advantage)

Tools

IT systems

Job description

Overview

We're seeking a dedicated Deputy Manager to help shape and support a thriving domiciliary-style care service. In this role, you'll work hand-in-hand with the Registered Manager to ensure high standards of safety, effectiveness, and quality across daily operations. You'll be a visible presence during early mornings, evenings, and weekends, offering reassurance to staff, families, and residents alike. Alongside leadership responsibilities, you'll remain hands-on in care delivery, while also contributing to administration, compliance checks, and quality assurance.

Responsibilities

• Direct the care team during shifts, providing guidance and encouragement.
• Step in with senior leadership cover during weekends and outside normal hours.
• Contribute to staff performance oversight, supervision, and training.
• Carry out spot checks, service reviews, audits, and compliance monitoring.
• Assist with medication checks and review of care records.
• Escalate safeguarding or quality concerns in line with procedures.
• Help with rota organisation, last-minute cover, and day-to-day service coordination.
• Work closely with the Registered Manager to maintain consistent leadership.
• Provide hands-on support during care shifts or calls when required in urgent situations.
• Take part in the on-call rota, handling out-of-hours queries, unexpected absences, and emergencies.

Ideal Candidate

• Minimum Level 3 qualification in Health & Social Care.
• At least two years' experience in a senior care or supervisory position.
• Strong ability to lead teams and resolve problems effectively.
• Solid understanding of CQC standards and safeguarding practices.
• Dependable, adaptable, and able to remain calm in high-pressure situations.
• Willingness to take part in the on-call rota.
• Higher-level qualification in leadership (Level 4 or 5) would be an advantage.
• Background in domiciliary care is desirable.
• Confident with IT systems and report writing.
• Knowledge of medication procedures and risk management.
• Full driving licence and access to a vehicle.

This vacancy is being advertised by New Resource Group. The services of New Resource Group are that of an Employment Agency