Depot Team Leader

Arjo; Brownhills; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare solutions provider in Brownhills is seeking a motivated Depot Team Leader for their Rental Operations team. In this role, you'll manage the Laundry and Bench Engineer Teams, ensuring compliance with health and safety, optimizing rental inventory, and leading your team to achieve operational excellence. The ideal candidate has experience in a supervisory role and strong problem-solving skills. This position offers opportunities for professional development and a competitive package.

Qualifications

• Previous experience in a supervisory or management role.
• Experience in medical device, logistics, or healthcare industry preferred.
• Ability to work independently and prioritize workloads.
• Basic technical knowledge is advantageous.

Responsibilities

• Oversee daily operations and compliance within the Rental Depot.
• Ensure adherence to Health & Safety procedures.
• Collaborate with depot network to optimize rental inventory.
• Investigate and report quality issues.
• Lead Depot Team Leader forums.

Skills

Supervisory skills

Problem-solving

Organizational abilities

Interpersonal skills

People management

Proficiency in MS Excel

Knowledge of Asset Tracking Systems

Job description

We are seeking a hands‑on, motivated Depot Team Leader to join our Rental Operations team. In this pivotal role, you will manage and support the Laundry and Bench Engineer Teams, ensuring decontamination and repair processes are delivered within SLA's. You'll play a key part in meeting and exceeding commitments to both internal and external customers, while maintaining efficient processes in line with company guidelines.

Responsibilities

• Oversee daily operations and compliance within the Rental Depot
• Ensure adherence to Health & Safety procedures by all staff
• Collaborate with the depot network to optimize rental inventory and product re‑supply
• Investigate and report quality issues using RCA and CAPA processes
• Lead Depot Team Leader forums to drive best practice sharing
• Monitor customer damage reports and manage contract protocols
• Control and report on KPI's and SLA's in conjunction with management
• Plan holidays and cover to ensure operational continuity
• Approve overtime claims and manage costs within budget
• Ensure compliance with annual Quality and Compliance audits
• Manage spares inventory and conduct regular cycle counts
• Engage, train, and develop team members using SMART principles
• Set and drive team performance through realistic KPIs
• Act as point of contact for facility IT issues and SAP downtime
• Support recruitment, onboarding, absence & performance management, and training
• Build awareness of customer contracts and facilitate visits
• Champion company values and foster strong relationships across departments

Qualifications

• Previous experience in a supervisory or management role
• Experience in medical device, logistics, or healthcare industry (preferred)
• Logical, practical problem‑solving skills
• Excellent organizational, administrative, and interpersonal abilities
• Ability to work independently and prioritize workloads
• Basic technical knowledge (advantageous)
• Proficiency in MS Excel, Word, and Outlook
• Strong people management and coaching skills
• Knowledge of Asset Tracking Systems

Special Requirements

• Must live within reasonable distance of the core area of work
• Willingness to work outside normal hours (evenings, weekends, bank holidays)
• Enhanced DBS (CRB) Disclosure required (company funded)

At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mind‑set that values the uniqueness of all our people.

Arjo is proud to be Disability Confident Committed, demonstrating our dedication to inclusive employment practices. If you require any reasonable adjustments for the interview please do request via the application process. We have pledged to the Armed Forces Covenant, supporting those who serve or have served in the armed forces. As a member of the Mental Health Charter, we are committed to promoting mental well‑being in the workplace. Additionally, we are honoured to be recognized as a Great Place to Work for 2025, reflecting our commitment to creating a positive and rewarding workplace for all.

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development, along with competitive package.