Delivery Supervisor

Booker Group; Shrewsbury; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading logistics provider in Shrewsbury is looking for a Transport Supervisor to oversee day-to-day delivery operations. The successful candidate will lead a team of drivers and pickers to meet targets and ensure compliance with company policies. Strong customer service and team leadership skills are essential. Ideal for those passionate about maintaining high safety standards and promoting a positive brand image in a customer-focused environment.

Qualifications

• Experience of supervising a small to medium sized team in warehouse or transport.
• Experience of working in a customer-focused environment.

Responsibilities

• Accountable for running the delivery operation.
• Lead a team of drivers and pickers to achieve daily targets.
• Ensure compliance with Company policy and procedures.
• Maintain a safe working environment and report safety concerns.

Skills

Excellent telephone and customer service skills

Team leadership

Ability to motivate staff

Education

Management CPC

Job description

We have an exciting opportunity for aerer.isting for a Transport Supervisor to join our team. You will be accountable for the day to day running of a criada a busy delivery operation. The successful candidate will be responsible for leading a team of drivers and pickers, motivating them to achieve their daily targets. We are passionate about customer satisfaction. Excellent telephone and customer service skills will be required.

Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.

Ensure important management information is communicated out to all relevant team members.

Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health &Safety concerns to the Store Management team.

Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.

Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant.

Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner.

Experience of supervising a small to medium sized team, in either warehouse or transport.

Experience of working in a customer focused environment.

Management CPC would be advantageous.