Delivery Manager

National Nuclear Laboratory; England; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading nuclear science organization in the UK is looking for a Delivery Manager to oversee operations support within the Active Handling Facility. The role involves managing a multi-skilled team to deliver critical nuclear safety operations, engaging with stakeholders, and ensuring compliance with regulations. Strong leadership skills, an understanding of EMHSS&Q standards, and the ability to create effective team dynamics are essential. The position offers a unique opportunity to contribute to innovative nuclear projects while promoting a safety-focused culture.

Benefits

Enhanced maternity and paternity leave

Generous pension plan

Annual leave plus extra holiday during Christmas

Reduced gym membership

Company bonus

Career development programs

Employee assistance programs

Cycle to work scheme

Life assurance

Enhanced sick pay benefits

Health savings plan

Qualifications

• Must have operational experience managing technical and facility programmes.
• Familiarity with a highly regulated environment is essential.
• Ability to obtain SC level security clearance is required.

Responsibilities

• Manage a team of Operations Support Officers and Team Leaders.
• Engage with internal stakeholders to understand programme requirements.
• Ensure team capabilities align with operational needs.

Skills

Operational experience in a highly regulated environment

Ability to work collaboratively in a matrixed organization

Experience of managing stakeholder expectations

Problem-solving skills at an operational level

Ability to prioritize and work effectively under pressure

Education

SC level security clearance

Tools

Microsoft Office (Word/Excel/PowerPoint)

Job description

Summary

Job Description for Delivery Manager :

This is where your skills play a critical role in keeping everyone safe. Working in Safety, Security and Safeguards gives you the chance to make your mark on some hugely interesting projects. UKNNL does work that nobody else in the sector is doing, and this means we need experts like you to make it possible, whilst keeping everyone safe. We’re committed to using nuclear science to benefit society for years to come. This means that you can build a long and successful career here whilst playing a meaningful role in delivering cleaner energy, reducing waste and keeping colleagues and the public out of harm’s way.

The Operations Support Delivery Manager role is responsible for managing a team consisting of Operations Support Officers, Health Physics and Process Workers within the Active Handling Facility. Their team will be responsible for the delivery of front-line operations activities within the facility in line with the business requirements.

These activities include but are not limited to, flask operations, waste retrieval, processing and dispatch, refurbishment of nuclear operations areas and supervision of CAPEX projects. The role requires the individual to understand the safety and the quality context their team is expected to work under within a nuclear environment.

The role will require working with a matrix of capabilities to enable their team to deliver work on time, safely and at pace. The position requires the maintenance of strong working relationships with the immediate team, projects and facility teams.

Main Responsibilities for Delivery Manager

• Line management responsibility for a team of Operations Support Officers and Operations Support Team Leaders where required.
• Responsible for the creation and management of both team and individual training requirements and continued professional development plans.
• Responsible for ensuring their team maintains the necessary capability to support facility Operations in line with the business need.
• Establish and maintain team KPI’s.
• Responsible for engaging with Shift Delivery Leads, plant operations and maintenance teams to support and direct the implementation of the work schedule.
• Engaging with internal stakeholders to ensure understanding of programme requirements, dependencies and expectations of their team to deliver the business priorities.
• Responsible to the Operations Delivery Manager for providing delivery performance against schedule and providing feedback to the Integration Team, enabling reschedule of failed delivery or mitigation of conflict within the programme.
• Accountable for directing, managing, and initiating, corrective actions for their teams work that is not meeting approved scope, schedule, quality and cost.
• Support Plant Operations in the co-ordination of a cross section of matrixed personnel (Operations, Maintenance, System Engineering, etc.) to ensure the team delivers to schedule.
• Support the Operations Delivery Manager on driving continuous improvement culture within their team and the wider business.
• Provide delegated authority to the Operations Delivery Manager as and when required to ensure day to day Operations are efficient and effective, in line with the business requirements.

Assurance and audit activities are conducted to ensure staff are complying with procedures and standards required for : Nuclear and conventional safety

Security of assets and material

Housekeeping standards

Production of Safe Systems of Work

This is a site based role and team with the opportunity to work remotely in line with business needs and the requirements to travel to other UKNNL sites.

Essential Criteria for Delivery Manager

• Operational experience in a highly regulated environment, managing technical and facility programmes to a high EHSS&Q standard.
• Experience of managing a multi-skilled team within a demanding environment.
• Takes responsibility and uses their initiative to prioritise and work effectively under pressure.
• Demonstrates experience of working collaboratively in a matrixed organisation.
• Experience of managing the expectation of stakeholders.
• Evidence of problem-solving skills at an operational level.
• Ability to understand complex business needs and their influence on programme delivery.
• Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).

Desirable Criteria for Delivery Manager

• Experience of operating within environments involving radiological hazards.
• Experience and understanding of Integrated Planning and Outage Management.
• Competent in Microsoft Office Packages (Word / Excel / PowerPoint).

Why join us?

UKNNL isn’t just a place where you can do career-defining work that makes a real-world impact. It’s also a place where you’ll feel appreciated and valued. We’re creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We put your wellbeing first, we push you to reach your potential, and we do everything possible to help you feel safe, supported and inspired.

We also offer a range of employee benefits

• Sector leading Family-Focused Policies : celebrate life events, including enhanced maternity and paternity leave and a week off for your marriage.
• UKNNL offers attractive pension plans. If you contribute 5%, UKNNL contributes 15%. Alternatively, if you choose not to contribute (0%), UKNNL will still contribute 10%.
• Annual Leave : Benefit from days of leave, plus 4 extra days to be taken during Christmas shutdown, plus Bank Holidays.
• Reduced gym membership with discounts of up to 25% from 3,700 gym and leisure providers across the UK
• Company Bonus : Be rewarded for your contributions.
• Learning Opportunities : Enhance your skills through excellent development programmes.
• Employee Assistance : Access support for personal and professional challenges.
• Cycle to Work : Stay active and eco-friendly.
• Life Assurance : Ensure peace of mind for you and your loved ones.
• Enhanced Sick Pay Benefits : Receive support during illness or injury.
• Access to ‘Mydiscounts’ which has a range of special offers and discounts from more than 200 suppliers, including medical insurance and dental insurance.
• Health Care : Health savings plan which allows you to claim money back on visits to the dentist, optician and / or physiotherapist (limits apply).

About The Company

UKNNL is an incredible place to work. A place where people do things that have never been done before. A place where people push boundaries to further themselves, the business and society as a whole.

This is a place where personal and professional opportunities are limitless. If you want to change the world, if you want to tackle climate change, if you want to help advance medical science, if you want to help put things in space, if you want to answer the big questions, if you want to work with extraordinary materials, if you want to meet great people, learn new skills, challenge yourself, work flexibly, and build a long successful career with the power to make a real impact… you can do it all here.

Equality, Diversity and Inclusion

UKNNL has a vision for Equality, Diversity and Inclusivity (ED&I) where UKNNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures, providing reasonable adjustments as appropriate. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging and the ability to access to workplace in a way which works for you.