Customer Team Leader – Part-Time, Flexible Shifts

Co-op; Wirral; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail organization in Wirral seeks a Customer Team Leader to provide exceptional service while supporting and developing a team. This part-time role includes a variety of shifts and offers extensive perks such as professional development opportunities, generous holiday, and discounts on store products. Ideal candidates will possess strong leadership and interpersonal skills, with a genuine care for customer needs. Join a company committed to inclusive values and community engagement.

Benefits

36 days holiday

10% employer pension contributions

30% discount on Co-op products

Paid training

Virtual healthcare services

Employee assistance service

Wagestream app for pay access

Qualifications

• Genuine care for customers and team members.
• Ability to lead and support the team on the shop floor.
• The flexibility to work varied shifts.

Responsibilities

• Provide friendly and thoughtful service.
• Develop and coach the team.
• Ensure store safety and operational compliance.
• Manage stock accuracy and customer experience.
• Support store manager in HR processes.

Skills

Customer care

Team leadership

Organizational skills

Problem-solving

Interpersonal skills

Job description

A leading retail organization in Wirral seeks a Customer Team Leader to provide exceptional service while supporting and developing a team. This part-time role includes a variety of shifts and offers extensive perks such as professional development opportunities, generous holiday, and discounts on store products. Ideal candidates will possess strong leadership and interpersonal skills, with a genuine care for customer needs. Join a company committed to inclusive values and community engagement.