Customer Team Leader: Coach, Serve & Grow Store

Co-op Group; Washington; On-site; GBP 80,000 - 100,000; Part time

Job summary

A well-known retail company in Washington is looking for a Customer Team Leader to provide exceptional service and support to customers. This role involves leading a team, coaching team members, and managing store operations. The ideal candidate is customer-focused, has strong organizational skills, and is flexible with shifts. Competitive benefits include a pension scheme and discounts on products. Join a company dedicated to inclusivity and community support.

Benefits

30% discount on all products

36 days holiday

Virtual healthcare services

Employee assistance service

Pension scheme with up to 10% contributions

Qualifications

• Genuine care for the needs of customers and members.
• Ability to balance leading and supporting team members.
• Strong people skills to build positive relationships.

Responsibilities

• Provide friendly and thoughtful service to customers.
• Develop team's capabilities through coaching.
• Manage store operations and safety compliance.

Skills

Customer service

Team leadership

Organisational skills

Problem-solving skills

Flexibility for shifts

Job description

A well-known retail company in Washington is looking for a Customer Team Leader to provide exceptional service and support to customers. This role involves leading a team, coaching team members, and managing store operations. The ideal candidate is customer-focused, has strong organizational skills, and is flexible with shifts. Competitive benefits include a pension scheme and discounts on products. Join a company dedicated to inclusivity and community support.