Customer Tasting Hub Facilitator

Adecco; Perth; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading recruitment agency in Perth is seeking a Customer Tasting Hub Facilitator to engage customers in blind tastings. The ideal candidate is friendly, has experience in customer engagement, and has worked in the food industry. This part-time role requires excellent communication skills and offers training. Join us and make a difference!

Qualifications

• Friendly and engaging personality.
• Excellent approach to customer interaction.
• Previous experience in customer engagement necessary.

Responsibilities

• Recruit shoppers for blind tastings.
• Prepare food and ensure safety protocols.
• Conduct customer panels and gather responses.
• Record and present data accurately.

Skills

Customer engagement

Communication

Food industry experience

IT skills

Job description

Join Our Team as a Customer Tasting Hub Facilitator!

Are you looking for a fantastic opportunity to showcase your skills in a dynamic environment?

Your Role:

• Recruiting shoppers from the store shop floor and inviting them to take part in blind tastings.
• Preparing the food for the tasting. Ensure that safe and legal protocols are adhered to at all times.
• Working within a team of people either in store or in mobile locations to conduct untrained customer panels on various products.
• Includes recruiting customers, using questionnaires and asking questions face to face to gather responses on the performance of various products.
• Working methodically to follow methods & routines & using the correct tools to handle, prepare & cook both raw & cooked products for presentation to customers.
• Working to achieve team targets & deliver department workload by contributing equally & supporting colleagues.
• Recording & presenting data accurately on databases & spreadsheets.
• Attending planned training days & achieving the required pass score to ensure skills & knowledge are maintained.

Who You Are:

• Friendly, engaging and happy to talk to people and welcome them into the hub.
• Able to hold conversation and interact with customers.
• Excellent customer approach.
• Previous experience in a customer engagement environment is necessary.
• Previously worked in the food industry.
• IT skills an advantage (for tracking info and results).
• Full training will be provided including food hygiene course.

Ready to Jump In?

If you're excited about the possibility of joining our team and making a difference, we'd love to hear from you!

Location: Perth

Contract Type: 12 months rolling contract

Hours: Part-Time 10am-2pm Mon to Fri, working every 3rd Saturday with a day off in the week

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.