Customer Supply Chain Export Analyst

SC Johnson; Camberley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A major consumer goods company in Frimley is seeking a Customer Supply Chain Export Analyst. The role involves managing export order processes, ensuring compliance with documentation, and providing outstanding service to distributors. Candidates should be fluent in English and preferably French, with experience in import/export customer service and strong Excel skills. This position offers a competitive pay package and flexible working hours.

Benefits

Competitive pay & benefits including Profit Share

Flexible starting and finishing times

Pension, Life cover & Health Insurance

33 days annual leave

Shuttle bus service from local train stations

Free gym classes and facilities

Qualifications

• Previous experience in an Import & Export Customer Services environment including order management.
• Ability to work on own initiative and multi-task.
• Ability to work under pressure with high attention to detail.

Responsibilities

• Manage sales orders, export shipments and documentation.
• Liaise with stakeholders to ensure timely processes.
• Maximise SCJ Value fill level in line with targets.

Skills

Fluency in English

Fluency in French

Microsoft Excel skills

Strong communication skills

Job description

Overview

SC Johnson is a fifth-generation family company built on the spirit of our people. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

Customer Supply Chain Export Analyst

Location: Frimley, Surrey

Function: EMEA Shared Service Centre (SSC) – Customer Supply Chain - Export

What’s in it for you?

• Competitive pay & benefits incl Profit Share
• Flexible starting and finishing times + 4.5 day working week
• 33 days annual leave including public holidays due to supporting European countries
• Pension, Life cover & Health Insurance
• Shuttle bus service from local train stations, EV Charging points + Cycle to work scheme
• Newly refurbished Gym with free classes and NEW Spin Studio

About the role

Reporting to the Export Manager this role will be to provide a professional service to internal customers and to be responsible for all aspects of administrative tasks for export order management. You will ensure that the company service level targets are met and managing compliance (Export Documentation).

About the Team/Department

The Customer Supply Chain function is made up of 6 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full to our customers (retailers). The Export team specifically deal with order management for countries that are supplied through our distributor model. This role is in the Sub-Saharan Africa cluster, managing French-West Africa and South Africa based accounts.

Responsibilities

• Accountable for all aspects of admin tasks for Export Markets; managing sales orders in the system, Export shipments and documentation, liaise with stakeholders (logistics, supply, sales, etc) to ensure timely process of orders/shipments.
• To work with other members of the CF Export Team and lead to provide outstanding service to all distributors within a specific region.
• Accountable for maximising SCJ Value fill level in line with departmental targets
• To professionally manage stock allocations, liaison with Supply FG, Logistics, LSPs, inspection companies, and communication to other internal and external stakeholders.
• Ensure the accurate and timely processing of orders through local Sales interfaces and processing of orders and shipments following country specific requirements and all documentation related.

Experience you’ll bring

• Fluency in English both spoken and written, and ideally fluency in French would be an advantage
• Previous experience in an Import & Export Customer Services environment. Ideally this would include order management and import/export documentation.
• Strong Microsoft Excel skills
• Strong communication skills

Behaviors you’ll need

• Ability to work on own initiative and multi-task
• Ability to work under pressure and have a high attention to detail
• Ability to meet challenging deadlines and to solve last minute problems
• Process efficiency optimisation mindset

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at the following non-link format: inclusion initiatives at SC Johnson.