Customer Success Advisor – Online Orders & Delivery

Oliver King Consulting Ltd; Chesterfield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading independent retailer in Chesterfield seeks a Customer Service Associate to manage online orders and provide exceptional service. The ideal candidate will be a confident communicator with strong problem-solving abilities and attention to detail. If you thrive in a fast-paced environment and enjoy working in a small, team-oriented atmosphere, this opportunity is for you. Join a well-established company with over 20 years of service and a supportive workplace culture.

Benefits

Opportunity for growth in an SME environment

Supportive team atmosphere

Local commute

Qualifications

• Confident communicator, comfortable with phone and email interactions.
• Detail-oriented with the ability to manage multiple tasks and priorities.
• Proactive and hands-on attitude to solve problems quickly.

Responsibilities

• Processing incoming online orders, ensuring details are accurate.
• Responding to customer queries via phone and email promptly.
• Handling order-related issues and maintaining accurate records.

Skills

Communication skills

Attention to detail

Problem-solving

Organizational skills

Teamwork

Job description

A leading independent retailer in Chesterfield seeks a Customer Service Associate to manage online orders and provide exceptional service. The ideal candidate will be a confident communicator with strong problem-solving abilities and attention to detail. If you thrive in a fast-paced environment and enjoy working in a small, team-oriented atmosphere, this opportunity is for you. Join a well-established company with over 20 years of service and a supportive workplace culture.