Customer Service Specialist — Flexible Hours & Local Impact

Tesco; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A neighborhood store chain in Birmingham is seeking a Customer Service Assistant to enhance customer experience and maintain the store's operations. This role involves providing excellent service, stocking shelves, and processing payments in a dynamic retail setting. The ideal candidate is passionate about customer service and community involvement. Flexible working arrangements are encouraged, catering to a diverse range of needs.

Benefits

Flexible working arrangements

Community engagement opportunities

Employee benefits

Qualifications

• Passion for customer service and commitment to improving service.
• Ability to work in a fast-paced retail environment.
• Adherence to safety policies and procedures.

Responsibilities

• Provide excellent customer service and support.
• Stock shelves and maintain store appearance.
• Process payments and handle checkouts.
• Encourage feedback through customer surveys.
• Participate in community and charity events.

Job description

A neighborhood store chain in Birmingham is seeking a Customer Service Assistant to enhance customer experience and maintain the store's operations. This role involves providing excellent service, stocking shelves, and processing payments in a dynamic retail setting. The ideal candidate is passionate about customer service and community involvement. Flexible working arrangements are encouraged, catering to a diverse range of needs.