Customer Service Representative - Uncapped Commission (Darlington)

ZipRecruiter; Darlington; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading telecommunications provider in Darlington is seeking a Sales Advisor to connect with customers via phone and assist them in choosing the right products. The role offers a competitive salary starting at £25,087, growing to £25,684 after 9 months, along with a range of benefits including a private GP, family leave, and career development support.

Benefits

Competitive salary

Access to private GP

Paid carer’s leave

Equalized family leave

Discounts on EE & BT products

Career development support

Season ticket travel loan

Volunteering days

Optional private healthcare

Qualifications

• No prior sales experience necessary.
• Demonstrated success in achieving targets.
• Strong communication and interpersonal skills.

Responsibilities

• Talk to customers over the phone to help them choose products.
• Adapt and motivate in a sales environment.
• Participate in comprehensive training for product knowledge.

Skills

Building relationships

Adaptability

Resilience

Target achievement

Job description

Job Description

Where: Darlington
Type: Full-time, Permanent
Salary: £25,087.00 rising to £25,684.00 at 9 months, plus uncapped commission
Hourly rate: £12.82 rising to £13.12 at 9 months

If you're naturally good at connecting with people, building relationships, and understanding their needs, you could be a great fit for a Sales Advisor role with EE.

At EE, we harness the power of technology to bring people together and improve their lives. Join our Darlington Sales Team and contribute by talking to customers over the phone, helping them choose the right products and services. It’s an opportunity to make a meaningful impact in a dynamic, fast-paced environment.

No prior sales experience is necessary. We seek resilient and driven individuals who have demonstrated success in achieving targets. We provide comprehensive training to ensure you feel confident discussing our innovative tech products and services.

Every call is different, so your ability to adapt and stay motivated in a sales environment is essential for success.

We recognize that life is constantly changing, so we support flexible working arrangements, such as scheduling your own breaks or banking time off to attend important events or appointments.

What’s in it for you?

• Competitive Salary: Starting at £25,087, increasing to £25,684 after 8 months, plus uncapped commission
• Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost
• Paid Carer’s Leave: Up to 2 weeks to support colleagues caring for family or friends
• Family Leave: Equalized maternity, paternity, and adoption leave with 18 weeks of full pay and 8 weeks of half pay in the first year
• Huge Discounts: Savings on EE & BT products, including mobile and broadband
• Career Development: Support to achieve your career goals without limits
• Season Ticket Travel Loan: Funds for commuting
• Volunteering Days: Opportunities to give back to your community
• Optional Private Healthcare and Dental: Coverage for you and your family

Join EE for a positive team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?