Customer Service Executive

Optimise Talent Ltd; Bradford; On-site; GBP 24,000 - 30,000; Full time

Job summary

A market-leading business in Bradford is looking for a Customer Service Executive to join their new team. The role involves handling inbound and outbound calls related to financial products while delivering exceptional service. Ideal candidates will have customer service or sales experience and be motivated to excel. Offering a salary of £24,735 plus a bonus, this position provides no weekend work and excellent benefits, with real opportunities for progression within the growing department.

Benefits

Bonus potential £4k–£6k

Monday to Friday only

Excellent benefits package

Career growth opportunities

Qualifications

• Previous experience in Customer Service or Sales is essential.
• Financial services experience is desirable but not essential.
• Motivated to deliver great results.

Responsibilities

• Handle inbound and outbound customer calls about a range of financial products.
• Deliver excellent service while spotting opportunities for sales.
• Put the customer at the heart of every interaction.
• Uphold standards in line with financial services expectations.

Skills

Customer Service experience

Sales experience

Confident and motivated

Job description

Customer Service Executive – Bradford

💷 Basic salary £24,735 + bonus (£4k–£6k) | OTE Circa £30k

🕑 Monday–Friday | 8:30am–5:30pm shifts | No weekends!

🎁 Excellent benefits package

We’re excited to be partnering with a market-leading business in Bradford with an outstanding reputation and partnerships with some of the world’s biggest brands. Known for its customer-first approach and supportive culture, this is a company that truly invests in its people, offering development, progression, and the chance to become an expert in your field.

The role

As part of a new team of multi-skilled Customer Service Executives, you’ll :

• Handle inbound and outbound customer calls about a range of financial products
• Deliver excellent service while also spotting opportunities to have sales conversations
• Put the customer at the heart of every interaction
• Uphold the highest standards in line with financial services expectations

This is a new and growing department - meaning plenty of opportunity for career progression as the team expands.

About you

• Previous Customer Service or Sales experience is essential
• Financial services experience is desirable, but not essential
• You’ll be confident, customer-focused, and motivated to deliver great results

What’s in it for you?

• £24,735 basic salary
• Bonus potential £4k–£6k (OTE ~£30k)
• Monday - Friday only - no weekend work!
• Excellent benefits package
• Real scope for career growth and progression

Apply with your CV to be considered