Customer Service - English speaking - 100% remote in Greece

Halvia Talent; Remote; GBP 40,000 - 60,000; Full time

Job summary

A customer service company is looking for a Customer Service Agent to join their remote team. You'll handle customer interactions via phone, messages, and email. Ideal candidates are fluent in English, detail-oriented, and ready to relocate to Greece. The company offers competitive salaries, support for relocation costs, and extensive training. Join a dynamic team and enjoy professional growth opportunities in a thriving company.

Benefits

Relocation support including flights and accommodation

Competitive monthly salary

Health care benefits

Full paid training

Professional growth opportunities

Free online Greek language courses

Qualifications

• Strong English skills – both written and spoken.
• Willingness to relocate to Greece is necessary.
• Customer support experience is a plus.

Responsibilities

• Chatting with customers via phone, messages & email.
• Resolving queries related to orders and refunds.
• Providing empathetic customer service support.

Skills

Fluent English

Attention to detail

Problem-solving

Job description

Position: Customer Service Agent

Work model: 100% remote

Location: Greece

Employment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company.

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end‑users.

The job

• Chatting with customers via phone, messages & email
• Resolve queries related to orders, refunds, delivery, and platform use
• Provide professional and empathetic customer service support across all service channels
• Follow presented response templates and quality standards
• Perform ad-hoc tasks as required by the project team
• Giving product tips & recommendations

We need YOU, because

• You’re ready to relocate to sunny Greece
• You speak the required language fluently
• You have strong English skills – both written and spoken
• You’ve got an excellent eye for the detail
• Problem‑solving is your superpower
• You can stay calm and professional – even when things don’t go as planned
• Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

• Complete support to help you ease your relocation to Greece (we cover your flight ticket expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits
• Full paid training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

👇 Ready for a new adventure? Upload your ENGLISH CV – and apply in just a few clicks.