Customer Service Assistant

OneRetail; Irvine; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in the UK is seeking a dedicated Customer Services Assistant on a zero-hours contract. This role focuses on maintaining high standards of food quality and exceptional customer service while allowing for flexible working hours. Ideal candidates should bring a positive attitude, thrive under pressure, and have a passion for customer service. The company's culture emphasizes growth, individuality, and recognizing employee contributions, providing a supportive work environment with competitive pay and great perks.

Benefits

Competitive pay

Learning and development opportunities

Great perks

Qualifications

• Previous experience in a similar catering role is a bonus, but enthusiasm is key.
• Ability to thrive under pressure.
• Focus on safety in every task.

Responsibilities

• Prepare delicious, high-quality food.
• Craft food displays to attract customers.
• Operate cash register efficiently.
• Maintain high standards of Food Handling & Hygiene.
• Ensure adherence to Health & Safety regulations.

Skills

Positive can-do attitude

Exceptional customer service

Team player

Time management

Reliability

Job description

We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in a major High Street brand on a permanent casual basis, contracted to 0 hours per week.

As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Asda? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Crafting eye-catching food and counter displays that draw customers in
• Proudly representing Chartwells and and embodying our positive brand image
• Handling transactions with ease and operating the cash register efficiently
• Upholding the highest standards of Food Handling & Hygiene
• Ensuring a safe and healthy work environment by adhering to Health & Safety regulations

Our ideal Customer Service Assistant will:

• Bring a positive, can-do attitude to everything you do
• Show genuine passion for delivering exceptional customer service
• Excel as a supportive and collaborative team player
• Embrace the excitement of thriving under pressure
• Demonstrate impeccable time management and reliability
• Prioritise safety in every task you undertake
• Previous experience in a similar catering role is a bonus, but your enthusiasm is what truly matters

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1912/72934001/52753658/WJ #SCOT #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!