Customer Service Apprentice — Start Your Career with NVQ 2

Ee; Ivybridge; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading telecommunications provider in Ivybridge is seeking passionate individuals for a full-time apprenticeship in Customer Service. You will engage with customers via phone, assisting with inquiries and technical support, while obtaining an NVQ Level 2 in Customer Service. This role offers comprehensive training and significant career growth opportunities, along with discounts on mobile and tech products.

Benefits

Starting salary of £21,620 rising to £25,684

Discounts on mobile and broadband packages

Access to a private GP 24/7

Training and career support

Qualifications

• No prior experience required.
• Great attitude and friendly demeanor essential.

Responsibilities

• Assist customers with billing inquiries over the phone.
• Provide technical support to customers.
• Engage in problem-solving and relationship-building.

Skills

Friendly voice

Willingness to learn

Education

NVQ Level 2 in Customer Service

Job description

A leading telecommunications provider in Ivybridge is seeking passionate individuals for a full-time apprenticeship in Customer Service. You will engage with customers via phone, assisting with inquiries and technical support, while obtaining an NVQ Level 2 in Customer Service. This role offers comprehensive training and significant career growth opportunities, along with discounts on mobile and tech products.