Customer Service & Sales Advisor

Adore Recruitment; Maldon; On-site; GBP 26,000 - 29,000; Full time

Job summary

A leading self-storage company is searching for a Customer Service & Sales Advisor in Maldon. This full-time role involves providing exceptional customer service, supporting sales, and ensuring day-to-day operations are efficient. Join an ambitious team with opportunities for growth in a thriving business, offering benefits like training, a performance bonus, and a balanced work-life schedule.

Benefits

Monthly performance bonus

20 days holiday + bank holidays

Free onsite parking

Smart casual dress code

Pension scheme

Fixed 4-week rota for work-life balance

Qualifications

• 2+ years in a customer service, sales, or admin role.
• Confident communicator with a great telephone manner.
• Proactive self-starter who works well in a close-knit team.

Responsibilities

• Handle customer enquiries in person and over the phone.
• Convert leads, upsell services, and meet team sales targets.
• Process contracts and manage account queries.

Skills

Customer Interaction

Sales-Focused Support

Communication

Organisational Skills

Multitasking

Tools

MS Office

Job description

Customer Service & Sales Advisor – Maldon CM9
Full-Time | £26,000 – £28,500 + Monthly Bonus | 40 Hours/Week
Join the Launch of a Brand-New Facility in Maldon!
A new self-storage site is opening in Maldon, and we’re looking for a driven, customer-focused Customer Service & Sales Advisor to play a key role in its success. If you love providing great service, enjoy working towards targets, and want to be part of an ambitious, growing team – we’d love to hear from you.
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What You’ll Be Doing:
• Customer Interaction: Be the friendly face and voice of the store – handling enquiries in person and over the phone with professionalism and enthusiasm.
• Sales-Focused Support: Convert leads, upsell services, and meet team sales targets through excellent product knowledge and rapport building.
• Day-to-Day Operations: Keep the store clean, organised, and customer-ready.
• Admin Tasks: Process contracts, manage account queries, and ensure paperwork is completed accurately and on time.
• Adaptability: No two days are the same – so bring your multitasking A-game!
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What We’re Looking For:
• 2+ years in a customer service, sales, or admin role
• A confident communicator with a great telephone manner
• Comfortable using MS Office and general IT systems
• A proactive self-starter who works well in a close-knit team
• Organised, reliable, and ready to take ownership of tasks
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What’s in It for You:
• Salary: £26,000 – £28,500 per year (depending on experience)
• Monthly performance bonus
• Full training provided (4-week programme)
• 20 days holiday + bank holidays
• Free onsite parking
• Smart casual dress code
• Pension scheme
• Fixed 4-week rota for work-life balance
• Opportunities to grow as the business expands
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Your Weekly Schedule (on a 4-week rota):
• Monday, Tuesday, Wednesday, Friday: 8-hour shifts between 8am–6pm
• Thursday: 8-hour shift between 8am–8pm
• Saturday: 9am–6pm
• Sunday: 10am–4pm
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About the Company:
This is an exciting opportunity to join a well-established business with nearly a decade of success in the self-storage industry. Known for high customer satisfaction and modern, purpose-built facilities, the company is expanding its footprint – and Maldon is the next step.