Customer Service Adviser

The Best Connection; Paignton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A reputable employment agency is seeking a Customer Service Representative in Paignton. The role involves providing exceptional support to customers over the phone and managing administrative tasks efficiently. Key responsibilities include responding to inquiries, updating records, and collaborating in a team. This temporary to permanent position offers flexible shift patterns and various benefits including weekly pay and paid annual leave. Ideal candidates will have a passion for customer service and effective communication skills.

Benefits

Weekly pay

28 days Paid Annual Leave pro-rata

Pension contribution

Online payslips

Flexible shift patterns

Ongoing assignments

Qualifications

• Passion for delivering outstanding customer service.
• Ability to handle customer inquiries efficiently.
• Experience in administrative tasks is a plus.

Responsibilities

• Respond to customer enquiries via phone, email, or in-person.
• Handle general administrative duties and data entry.
• Update customer records accurately.
• Provide product or service information and resolve issues promptly.
• Work as part of a collaborative team.

Skills

Customer service skills

Effective communication

Data entry skills

Problem-solving

Job description

Are you passionate about delivering outstanding customer service? Are you looking for a full time opportunity with a supportive team? We are currently recruiting for a Customer Service Representative on behalf of our established client in Paignton.

Location - Easily accessible via local bus routes

Job Type: Temporary to Permanent position following a 12 week period.

Shift Pattern:

• Full-time hours
• 08:30 - 17:00
• 30 Minute unpaid break

About the Role:

• As a Customer Service Representative, you will play a key role in delivering first‑class support to customers, both over the phone and through administrative tasks. You'll be the first point of contact for queries, ensuring all customer interactions are handled professionally and efficiently.

Key Responsibilities:

• Responding to customer enquiries via phone, email, or in-person
• Handling general administrative duties and data entry
• Updating customer records accurately
• Providing product or service information and resolving issues promptly
• Working as part of a collaborative team to ensure excellent service delivery

Other benefits of working for The Best Connection Group Limited include:

• Weekly pay
• 28 days Paid Annual Leave 2026 pro-rata for PAYE (inclusive of statutory holiday)
• Pension contribution
• Online payslips
• Choice of long term, short term and odd days or weekends available
• Flexible shift patterns
• Ongoing assignments throughout 2026
• Possible permanent positions following successful trial periods

The Best Connection is acting as an Employment Business in relation to this vacancy.