Customer Sales Representative

AXA UK; Royal Tunbridge Wells; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

A leading global healthcare provider in the UK is seeking a Customer Sales Representative to join their International Sales team. The role involves converting warm leads and supporting various sales efforts, with the opportunity for career progression. Ideal candidates will possess strong communication and time management skills. The position includes a competitive salary, bonuses, and the chance to develop within the company, with a hybrid work model in place.

Benefits

Competitive salary up to £24,570

Monthly bonus opportunity

Contributory pension scheme

Private medical cover

25 days annual leave

AXA employee discounts

Qualifications

• Good communication skills, both verbal and written.
• Excellent time management and organisation skills.
• Ability to work well in a team and collaborate with other departments.
• Skilled in navigating multiple computer systems with ease.

Responsibilities

• Connecting customers with the appropriate sales departments.
• Offering global health insurance policies to customers.
• Responsible for lead generation through following up warm leads.
• Outbound calling warm leads and email correspondence daily.
• Using excellent communication skills to understand customer needs.

Skills

Good communication skills

Excellent time management

Team collaboration

PC literacy

Sales experience

Job description

Description

We're looking for a Customer Sales Representative to join our International Sales team at AXA - Global Healthcare. You'll be responsible for converting warm leads, by making contact on behalf of our Sales team via phone and email. This is a progressive role with an aim of inspiring someone to move to a complete Sales role across our Global Sales teams, earning up to £45,000 per year.

This is a great opportunity for anyone interested in joining a fast‑paced Sales team, with the opportunity to potentially develop your career, whether it be in New Business Sales, Client Management, Account Management, Business Development, or other Sales Roles. We'll work with you to develop your skills and learn across several departments.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. Please note working hours are Monday to Friday, with shifts between 8am and 5pm.

What you'll be doing:

• Connecting customers with the appropriate sales departments within AXA - Global Healthcare (AGH), enabling our driven sales team to convert these opportunities to sales.
• Offering global health insurance policies, gaining exposure to our growing global market and being supported every step of the way.
• Being responsible for lead generation through following up warm leads.
• Outbound calling warm leads as well as email correspondence on a daily basis to ensure the customer is directed to the correct team.
• Using excellent communication skills to understand the customer's needs, actively listening and questioning whilst building rapport. There is a great atmosphere within our small team that motivates and supports each other to hit targets.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.

We know that some candidates may be discouraged from applying if they don't meet every requirement. If you're excited by this job and the prospect of working at AXA but you're not sure you tick every box, we'd still encourage you to apply.

What you'll bring:

• Good communication skills, both verbal and written.
• Excellent time management and organisation skills.
• Ability to work well in a team and collaborate with other departments.
• Skilled in navigating multiple computer systems with ease, demonstrating strong PC literacy skills.
• Experience in a sales environment would be advantageous.
• Knowledge of health or general insurance beneficial but not essential.
• As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer:

At AXA, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary of up to £24,570, plus monthly bonus with additional earnings up to £3,600 per annum dependent on performance.
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Private medical cover
• 25 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• AXA employee discounts

To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long‑term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [e-mail]

Who we are:

Proud to be part of the AXA Group, AXA - Global Healthcare specialise in supporting the healthcare needs of globally mobile citizens, around the world. From a routine medical check up to a lengthy hospital stay, individuals and businesses have relied on the global support and protection we offer, for more than 55 years. Today, we support members living in more than 200 countries from our global hubs in the UK, Europe, Asia, India, USA and Middle East.