Customer-Focused Highway Inspector (Hybrid/Flexible)

We Manage Jobs(WMJobs); Metropolitan Borough of Solihull; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in the West Midlands is seeking a customer-focused Highway Inspector to ensure safety and quality on local highways. The role offers autonomy in monitoring compliance and responding to local enquiries. Successful candidates will hold a Level 3 qualification and have strong customer service skills. Benefits include flexible working, professional development opportunities, and a supportive team culture. This position also requires a valid driving licence and access to a vehicle for site visits.

Benefits

Flexible working options

Generous annual leave entitlements

Employee Assistance Programme

Access to the Local Government Pension Scheme

Corporate clothing provided

Qualifications

• Valid driving licence required and access to a vehicle.
• Willingness to undertake further training is essential.

Responsibilities

• Conduct statutory inspections and monitor contract compliance.
• Respond to enquiries and resolve issues to maintain highway safety.
• Support local plans and projects.

Skills

Customer service experience

Strong partnership skills

Flexibility for standby duties

Knowledge of local environment maintenance

Handling complex queries

Education

Level 3 qualification or equivalent experience

Job description

A local government authority in the West Midlands is seeking a customer-focused Highway Inspector to ensure safety and quality on local highways. The role offers autonomy in monitoring compliance and responding to local enquiries. Successful candidates will hold a Level 3 qualification and have strong customer service skills. Benefits include flexible working, professional development opportunities, and a supportive team culture. This position also requires a valid driving licence and access to a vehicle for site visits.