Customer Experience Associate — Flexible Part-Time

Co-op; Greenock; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company in Greenock is seeking a Customer Team Member to provide exceptional service and support customers. Responsibilities include assisting with queries, maintaining store safety, and engaging with the local community. Candidates should possess strong people skills, flexibility to adapt to various shifts, and a positive attitude. Co-op offers generous benefits, including a 30% discount on products, a pension scheme with employer contributions, and comprehensive training. Join a diverse team dedicated to customer satisfaction and community engagement.

Benefits

30% discount on products

Pension scheme with up to 10% contributions

Paid training and development support

31 days holiday

Virtual healthcare services

Qualifications

• Ability to build positive relationships with customers and colleagues.
• Genuine care for customer needs.
• Positive approach to change.

Responsibilities

• Provide friendly and thoughtful service to customers.
• Support store colleagues in solving customer problems.
• Ensure store safety and legal compliance.

Skills

People skills

Customer service

Problem solving

Flexibility

Job description

A leading retail company in Greenock is seeking a Customer Team Member to provide exceptional service and support customers. Responsibilities include assisting with queries, maintaining store safety, and engaging with the local community. Candidates should possess strong people skills, flexibility to adapt to various shifts, and a positive attitude. Co-op offers generous benefits, including a 30% discount on products, a pension scheme with employer contributions, and comprehensive training. Join a diverse team dedicated to customer satisfaction and community engagement.