Customer-Driven Team Leader: Elevate Service

The Rank Group; Wednesbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading entertainment and gaming company is seeking a Team Leader to create unforgettable customer experiences. In this role, you will lead and motivate your team, manage shifts, and build strong relationships with colleagues. You must have strong leadership skills and a customer-first mindset. This position offers competitive pay, leadership development, and various employee rewards. Join us in creating a fun and rewarding workplace.

Benefits

Competitive pay £12.44

Leadership development opportunities

Employee Rewards platform

Pension and Life Assurance

Company Sick Pay Scheme

50% discount on food and soft drinks

Uniform provided – Brand New Design for 2024

Responsibilities

• Lead and motivate your team to deliver exceptional service.
• Manage shifts and build strong relationships with colleagues.
• Create a welcoming and energetic environment for customers.

Skills

Strong leadership skills with a customer-first mindset

Ability to engage and inspire your team

Organised and proactive in a fast‑paced environment

Job description

A leading entertainment and gaming company is seeking a Team Leader to create unforgettable customer experiences. In this role, you will lead and motivate your team, manage shifts, and build strong relationships with colleagues. You must have strong leadership skills and a customer-first mindset. This position offers competitive pay, leadership development, and various employee rewards. Join us in creating a fun and rewarding workplace.