customer consultant

The Body Shop International Limited; Romford; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading ethical beauty brand in Romford seeks a dedicated store associate to support the management team in driving sales and delivering exceptional customer service. Candidates should be passionate about the company's values and have the ability to engage effectively with customers. This role is integral to ensuring the store operates smoothly, upholding company policies, and embodying the brand’s commitment to positive environmental and social impact.

Qualifications

• Exceptional customer service skills.
• Ability to drive sales and profit.
• Strong adherence to company procedures and policies.

Responsibilities

• Support the store management team to drive sales.
• Deliver exceptional customer service.
• Uphold the values and vision of the company.

Job description

The Body Shop

When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty‑free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

Your role in a nutshell

To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.

More about the role

With over 2,000 exciting products designed to suit every customer's preference, there's a lo...