Customer Concierge & Digital Banking Advisor

2022 - Chief Operating Office; Newton Mearns; On-site; GBP 23,000 - 25,000; Full time

Job summary

A leading UK financial services provider is seeking a Customer Consultant in Newton Mearns. The successful candidate will welcome customers, assist with digital banking, and resolve queries. Ideal candidates should have a passion for customer service and great communication skills. This role offers a salary between £23,500 - £25,000 per annum and generous benefits, including extensive holidays and flexible working options.

Benefits

38.5 days annual leave

Up to five extra paid well-being days

20 weeks paid family leave

Market-leading pension

Free private medical cover

Flexible benefits programs

Qualifications

• Experience or passion for customer service.
• Great communication skills to engage customers.
• Flexible and positive working approach.

Responsibilities

• Welcome customers into the Branch.
• Assist customers with digital services.
• Resolve customer banking queries.

Skills

Customer service experience

Communication skills

Curiosity to offer best solutions

Ability to engage with diverse personalities

Interest in digital technology

Tools

Microsoft Office

Job description

A leading UK financial services provider is seeking a Customer Consultant in Newton Mearns. The successful candidate will welcome customers, assist with digital banking, and resolve queries. Ideal candidates should have a passion for customer service and great communication skills. This role offers a salary between £23,500 - £25,000 per annum and generous benefits, including extensive holidays and flexible working options.