Customer Booking Coordinator II

Omnicell, Inc.; Greater Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A multinational healthcare solutions company located in Greater Manchester is seeking a professional to manage the automation and medication adherence sales quotations process. The ideal candidate will work cross-functionally with various departments to ensure customer requirements are met while supporting booking and revenue targets. Candidates should have experience in manufacturing environments and possess strong analytical, organizational, and communication skills, along with knowledge in finance or accounting.

Qualifications

• Related experience in a manufacturing company environment.
• Experience in global multinational organisation is a plus.
• Sales operations, finance or accounting field experience.

Responsibilities

• Accurately raise Sales Orders for all International products.
• Ensure ADC/RDS/VBM orders are accurately detailed in the Operations Revenue Forecasting system.
• Customer Account creation and maintenance.
• Training / Cross Functional continuous improvement initiatives.
• Collaborate cross-functionally to identify process improvement needs.
• Answer incoming calls and redirect if necessary to an agreed process.
• Accurately process finance functions in terms of credits/debits.

Skills

Excellent analytical and organisational skills

Working knowledge of finance and accounting

Exceptional attention to detail

Ability to work in a fast paced high demand environment

Capacity to prioritise, manage and execute multiple projects within tight deadlines

Excellent interpersonal, verbal and written communication skills

Fluent oral German, French or English

A desire for progression

Education

GCSE’s

Job description

The role function is to manage automation/med adherence sales quotations process in line with company policy, supporting delivery of the Omnicell International booking and revenue targets. • Effective cross functional working with sales, finance, logistics, manufacturing, field operations and technical support organisations acting in a customer service capacity to deliver automation and medication adherence sales administration in line with customer requirements to meet booking and revenue targets • Ensure that automation/med adherence sales are delivered to the correct customer requirement and comply with the current business margin approval matrix.

Key Responsibilities

• Accurately raise Sales Orders for all International products
• Ensure ADC/RDS/VBM orders are accurately detailed in the Operations Revenue Forecasting system.
• Customer Account creation and maintenance
• Training / Cross Functional continuous improvement initiatives
• Collaborate cross-functionally to identify process improvement needs
• Answer incoming calls and redirect if necessary to an agreed process
• Accurately process finance functions in terms of credits/debits.

Minimum Job Requirements

Education

• GCSE’s

Experience

• Related experience in a manufacturing company environment
• Experience in global multinational organisation is a plus
• Sales operations, finance or accounting field

Skills

• Excellent analytical and organisational skills
• Working knowledge of finance and accounting
• Exceptional attention to detail
• Ability to work in a fast paced high demand environment
• Capacity to prioritise, manage and execute multiple projects within tight deadlines.
• Excellent interpersonal, verbal and written communication skills to convey clear, concise messages to internal and external customers
• Demonstrated ability to work across multiple functions and diverse personality styles
• Fluent oral German, French or English
• A desire for progression