Customer Assistant

Lidl GB; Aberdeen City; On-site; GBP 40,000 - 60,000; Part time

Job summary

Lidl GB is seeking a Customer Assistant to ensure excellent customer service and manage various store tasks efficiently. This part-time role offers competitive pay, a positive working environment, and opportunities for personal and professional growth. Join a diverse and inclusive team dedicated to supporting your career development.

Benefits

30-35 days’ holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Additional benefits and perks

Qualifications

• Experience in a fast-paced environment is advantageous.
• Excellent customer service skills are necessary.
• Flexibility with shift timings is required.
• Positive attitude towards changing priorities is essential.

Responsibilities

• Help customers with questions and manage store deliveries.
• Provide excellent customer service while maintaining cleanliness.
• Assist in baking goods and merchandising Non-Food products.

Skills

Customer Service

Flexibility

Positive Attitude

Teamwork

Job description

Customer Assistant

£12.75 - £13.65 per hour | 20-25 hour contract | Various shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table, but we also have a lot in common. We’re collaborative, determined, and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to operating tills, you’ll keep moving, help the business thrive, and stay engaged. You’ll take pride in keeping the store clean, tidy, and organized, working closely with your retail colleagues to ensure every customer receives excellent service.

In return, we offer a competitive hourly pay rate, including an additional £2.00 per hour for bank holidays and £3.50 per hour for night shifts, along with a benefits package supporting your well-being and outside life.

We’re proud of our supportive teams with big ambitions. There will be plenty of opportunities for you to progress. With the right training, we’ll help you thrive in your retail role and support your career development, including potential specialization as a Freshness, Non-Food, or Bakery Specialist.

What you'll do

• Help customers with questions, queries, and requests
• Efficiently manage store deliveries
• Provide excellent customer service
• Maintain bakery freshness by baking goods
• Merchandise and maintain the middle aisles of Non-Food products

What you'll need

• Experience in a fast-paced environment
• Excellent customer service skills
• Flexibility to start early or finish late shifts
• A positive attitude towards changing priorities
• Drive and passion to succeed and contribute to the store’s success
• A friendly manner and a smile to inspire your team and assist customers

What you'll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Enhanced family leave
• Long service award
• Additional benefits and perks

At Lidl, we value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you’re ready to contribute, develop your career, and make a difference, apply now to find your place at Lidl.

Note: Employment is conditional upon receipt of satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.

Additional information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Other
• Industries: Retail